Customer Experience Executive

KEY RESPONSIBILITIES: Oversees the entire research process from start to finish together with the Senior Research Executive Timing, briefs (project and interviewer / moderator), moderating (in the qualitative team), desk research, screener design, questionnaire / discussion guide design, sampling, analysis plans, tab specs, data processing, report...

**Responsible for all projects allocated to themselves and their team**: - **Brainstorms proposals with regards to research design, costs and timing**: - **Project Brief and Timing**: - **Sample Design**: - **Screener, Questionnaire / Discussion Guide Design and Testing**: - **Data Collection Brief**: - **Design Tables, Analysis Plan and Coding (Tab...

**Job Profile Summary** - The Customer Experience Lead (CEL) is responsible for leading and executing work that contributes to the Store’s operations and customer experience. Talent in the role supports the achievement of strategic priorities that are cascaded from the Retail Strategic Initiatives to the Store and Functional level. The CEL ensures budget...

Takes full accountability to ensure that all strategic, critical & other facilities as defined by the customer meet business as well as contractual needs. Our client within the facilities industry is looking for an Executive Operations to join their team. **REQUIREMENTS**: - Degree or B-Tech in Engineering / FM Qualification/ Management degree (EDP, MBA...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

**Job Number** - 70925 **Job Type** - Permanent **Job Title** - (D8987) OEM Customer Experience Specialist (Passen **Computer Skills** - MS Office **Industry** - Automotive **City** - Johannesburg (Incl. Northern Suburbs) **Province** - Gauteng - An up and coming, fast growing automotive OEM requires an experienced Passenger Vehicle Customer Experience...

Key Responsibilities: Responsible for all projects allocated to themselves and their team Brainstorms proposals with regards to research design, costs and timing Project Brief and Timing Sample Design Screener, Questionnaire / Discussion Guide Design and Testing Data Collection Brief Design Tables, Analysis Plan and Coding (Tab spec, Analysis...

The Head of Customer Experience responsibilities includes creating a world-class experience for our clients customers and clients during every interaction. The expectations are that the ideal candidate would make use of three disciplines to improve customer experiences:1. customer loyalty management,2. customer relationship management3. and customer value...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice - Contribute to cost efficiencies through responsible...

**Job Description**: - Map the entire customer experience considering - Presales journey review and audit inbound and outbound marketing strategies and channel performance. How customers interact with the business, how they first become aware of our products offerings, how they engage for the first time i.e., the entire presales journey - Sales the entire...

Minimum Requirements:Minimum of 5 to 10 years’ experience in a Customer Experience Specialist capacity at Automotive OEM LevelTertiary Qualification in Marketing | Branding or similar Strong working knowledge in Automotive OEM Customer Experience, Loyalty Programme and Event disciplinesParticipation in OEM Product positioning, Creative and...

Minimum Requirements: Minimum of 5 to 10 years’ experience in a Customer Experience Specialist capacity at Automotive OEM Level Tertiary Qualification in Marketing | Branding or similar  Strong working knowledge in Automotive OEM Customer Experience, Loyalty Programme and Event disciplines Participation in OEM Product positioning, Creative and...

Minimum Requirements:Minimum of 5 to 10 years’ experience in a Customer Experience Specialist capacity at Automotive OEM LevelTertiary Qualification in Marketing | Branding or similar Strong working knowledge in Automotive OEM Customer Experience, Loyalty Programme and Event disciplinesParticipation in OEM Product positioning, Creative and...

Manager, Customer SuccessWe're your dream Customer Success Team! Customer Excellence is looking for a highly driven and motivated Manager, Customer Success who is passionate about providing a best-in-class customer experience. You will be a coach and mentor to your team, as well as a trusted advisor for your team’s customer base, assisting with Mimecast...

Job Overview **Date Posted**: Posted 39 mins ago **Location**: Johannesburg, Gauteng **Job Title**: Remote Virtual Executive Assistant **Salary**: R16,800 **Education Level**: High School / Matric **Job Level**: Graduate **Minimum Experience**: 0 - 1 Years Remote Virtual Executive Assistant - Gauteng. At our company, opportunities for growth abound....

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department.PurposeThe Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs.They will have the responsibility for customer...

The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data driven KPIs are established, implemented and monitored. Will be responsible for customer and governance and integrated planning enterprise wide. Will be responsible for overseeing the overall experience customers have during their interaction....

CHARTERED ACCOUNTANT (EXECUTIVE ASSISTANT) - 2023-02-20 - 2023-02-28 - Permanent - Tea000011 - Finance- Gauteng, JHB - Northern Suburbs - Annually Cost To Company (Standard Corporate Benefits & Incentives, Market related, Negotiable)**CHARTERED ACCOUNTANT** **Remuneration**: Market related salary, with company benefits **Background**: My Client focuses...

**About Moove** Moove is on a mission to make the world more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on - demand mobility marketplaces. By doing so, Moove is creating sustainable jobs...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary The...