Supervisor Airport Services
5 months ago
Job Purpose
Ensure that the service offered is timely, efficient, and professional and of the highest level, as per the criteria set forth by the Company's commercial, safety and security policies, standards and procedures. Supervise and coordinate all internal and external agencies, such as Handling agents, Service Providers, other airlines and various authorities. Ensure that all relevant areas of operations are fully covered.
Job Outline:
Qualifications & Experience
Airport Operations, Passenger Handling:
Minimum Grade 12 or equivalent. Must have completed relevant and recognised professional training courses in Customer Services and Ground Operations. Experience: Given the specific requirements at outstations, a minimum of 4 years' Airline Industry experience is required. Knowledge/Skills: A working knowledge of Reservations / Fares and Ticketing, Departure Control Systems. Knowledge of Baggage Tracing and claims handling. Knowledge of Microsoft Word/ E-Mail/ Excel advantageous. Fluent in spoken and written English and local language. Advanced skills in Customer Service Delivery.
Salary & Benefits
Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays.-
Airport Services Supervisor
1 week ago
Johannesburg, Gauteng, South Africa Emirates Full timeJob SummaryEmirates is seeking an experienced Airport Services Supervisor to ensure the efficient and professional operation of airport services.Key ResponsibilitiesEnsure that all airport services are delivered in a timely and efficient manner, meeting Emirates' high standards.Supervise and coordinate with internal and external agencies, such as handling...
-
Supervisor Airport Services
5 months ago
Johannesburg, South Africa The Emirates Group Full timeJob Purpose: Ensure that the service offered is timely, efficient, and professional and of the highest level, as per the criteria set forth by the Company's commercial, safety and security policies, standards and procedures. Supervise and coordinate all internal and external agencies, such as Handling agents, Service Providers, other airlines and various...
-
Airport Services Supervisor
4 weeks ago
Johannesburg, Gauteng, South Africa Emirates Full timeJob OverviewAs a key member of the Emirates Airport Services team, you will be responsible for ensuring the highest level of service delivery to our customers. This includes coordinating with internal and external agencies, such as handling agents and service providers, to ensure a smooth and efficient operation.Key ResponsibilitiesAnalyze and mitigate...
-
Airport Services Supervisor
2 months ago
Johannesburg, Gauteng, South Africa Emirates Full timeJob SummaryAs a key member of the Emirates team, you will be responsible for ensuring the highest level of service delivery in airport operations. Your primary focus will be on supervising and coordinating internal and external agencies to ensure timely, efficient, and professional service delivery.Key ResponsibilitiesAnalyze operational problems and take...
-
Airport Services Supervisor
1 month ago
Johannesburg, Gauteng, South Africa Emirates Full timeJob SummaryAs a key member of the Emirates team, you will be responsible for ensuring the highest level of service is delivered to our customers. This includes supervising and coordinating internal and external agencies, analyzing operational problems, and taking proactive action to minimize disruption to customers.Key ResponsibilitiesAnalyze and mitigate...
-
Senior Airport Services Agent
3 months ago
Johannesburg, South Africa The Emirates Group Full timeJob Purpose: To provide a quality service to passengers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the Company's commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per...
-
Airport Operations Supervisor
1 week ago
Johannesburg, Gauteng, South Africa Gap Consulting Full timeKey Responsibilities:• Lead and supervise teams in airside airline operations.• Ensure compliance with airport and airline regulations.• Develop and implement effective ground operations systems.• Collaborate with other departments to ensure seamless airport operations.• Maintain high levels of customer satisfaction.Requirements:• Minimum 5 years...
-
Airport Customer Service Representative
3 weeks ago
Johannesburg, Gauteng, South Africa Maneshez solutions services Full timeWe are seeking a skilled Customer Service Agent to join our team at Maneshez Solutions Services. As an Airport Customer Service Representative, you will be responsible for managing customer queries and complaints, processing orders and modifications, and escalating issues across various communication channels.Key Responsibilities:Providing exceptional...
-
Lead Agent Airport Operations
5 months ago
Johannesburg, South Africa United Airlines Full time**Description**: We have a wide variety of career opportunities around the world — come find yours. **Airport Operations** The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision. This position is located at the JNB airport in Johannesburg, South Africa. **Job overview and...
-
Airport Civil Engineer
5 days ago
Johannesburg, South Africa Royal Haskoning DHV Full timeWhat you will do as a Airport Civil Engineer As an Airport Civil Engineer, you will form part of the South African Aviation team and will work with our colleagues in Airport Asset Design based in the Netherlands. With your background and knowledge in civil engineering you would provide support to our Airports team while having the opportunity to garner or...
-
Airport Services Team Leader
1 month ago
Johannesburg, Gauteng, South Africa Emirates Full timePosition SummaryEnsure that the service delivery is timely, efficient, and aligns with the Company’s operational, safety, and security protocols. Collaborate with both internal teams and external partners to facilitate seamless operations.Identify potential operational challenges such as overbookings, adverse weather conditions, and flight delays, taking...
-
Airport Services Team Leader
1 month ago
Johannesburg, Gauteng, South Africa Emirates Full timeRole SummaryEnsure that the services delivered are timely, efficient, and uphold the standards of professionalism, safety, and security as mandated by the Company. Collaborate with both internal teams and external partners to facilitate seamless operations.Identify potential operational challenges such as overbookings, adverse weather conditions, and flight...
-
General Manager, Airport Operations
5 months ago
Johannesburg, South Africa United Airlines Full time**Description**: There’s never been a more exciting time to join United Airlines. We’re on a path toward becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of...
-
Customer Service Agent
5 months ago
Johannesburg, South Africa Fly Safair Full time**RESPONSIBILITIES**: - Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required; - Assist customers when there are flight disruptions and/or cancellations; - Handle and safeguard of confidential information; - Address any complaints in a professional...
-
Aviation Operator
5 months ago
Johannesburg, South Africa Puma Energy Full timeMain Purpose: - It is the responsibility of the Aviation Operations Department to maintain our license to operate by ensuring that the products sold are handled and stored such that they meet the required mandated standards, and the facilities are designed to conform to all PUMA stringent standards, local legislation and the latest HSSE standards and that...
-
Airport Customer Service Ambassador
1 week ago
Johannesburg, Gauteng, South Africa Maneshez solutions services Full timeWe are seeking a customer service professional to manage customer queries and complaints for Maneshez Solutions Services. This role requires the ability to remain calm under pressure and have experience working with computers.Key Responsibilities:Maintaining a positive and professional attitude towards customers.Responding promptly to customer inquiries and...
-
Supervisor
5 months ago
Johannesburg, South Africa Fidelity Services Group Full timeA vacancy exists for a **Supervisor** at Robertville. The position will report to the Operational Manager, respectively. The overall purpose of this position is to ensure that pro-active measures are taken in ensuring security on site, adhering to site specific security requirements and ensuring that Client’s needs are efficiently and professionally met at...
-
Food Services Supervisor
5 months ago
Johannesburg, South Africa Marriott International, Inc Full time**Job Number** 24019035 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel O.R. Tambo Airport, Corner York and Gladiator Streets Rhodesfield, Johannesburg, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together...
-
Senior Airport Services Agent
7 months ago
Johannesburg, South Africa The Emirates Group Full timeJob Purpose: To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the Companys commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per...
-
Food Services Supervisor
5 months ago
Johannesburg, South Africa Marriott International, Inc Full time**Job Number** 23145370 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel O.R. Tambo Airport, Corner York and Gladiator Streets Rhodesfield, Johannesburg, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together...