Food Services Supervisor

2 weeks ago

Johannesburg, South Africa Marriott International, Inc Full time

**Job Number** 24019035

**Job Category** Food and Beverage & Culinary

**Location** Protea Hotel O.R. Tambo Airport, Corner York and Gladiator Streets Rhodesfield, Johannesburg, South Africa, South Africa VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Safety and Security
- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
- Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
- Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
- Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
- Complete appropriate safety training and certifications to perform work tasks.
- Maintain awareness of undesirable persons on property premises.
- Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.

Policies and Procedures
- Follow company and department policies and procedures.
- Protect the privacy and security of guests and coworkers.
- Maintain confidentiality of proprietary materials and information.
- Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
- Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
- Perform other reasonable job duties as requested by Supervisors.

Guest Relations
- Address guests' service needs in a professional, positive, and timely manner.
- Assist other employees to ensure proper coverage and prompt guest service.
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
-

  • Food Services Supervisor

    2 weeks ago

    Johannesburg, Gauteng, South Africa Marriott International, Inc Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Protea Hotel O.R. Tambo Airport, Corner York and Gladiator Streets Rhodesfield, Johannesburg, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Ensure staff is working together as a team to ensure optimum service and that guest...

  • Food Services Supervisor

    2 weeks ago

    Johannesburg, Gauteng, South Africa Marriott International, Inc Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Ensure staff is working together as a team to ensure optimum service and that guest needs are...

  • Food Server

    3 weeks ago

    Johannesburg, South Africa Food Jams Full time

    **Serve Up Success at Food Jams!** Are you passionate about food and providing excellent customer service? Food Jams, an innovative culinary events company and school, is seeking a friendly and professional **Food Server** to join our team and help create outstanding dining experiences. **About Us**: Food Jams combines culinary arts with the joy of...

  • Food & Beverage Supervisor

    4 weeks ago

    Johannesburg, South Africa Mercure Johannesburg Randburg Hotel Full time

    Food & Beverage Supervisor Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests. What is in it for you: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and the...

  • Food & Beverage Supervisor

    2 weeks ago

    Johannesburg, Gauteng, South Africa Mercure Johannesburg Randburg Hotel Full time

    Food & Beverage SupervisorPassionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.What is in it for you:Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to...

  • Food & Beverage Supervisor 4 Boutique Hotel

    1 week ago

    Johannesburg, South Africa HotelJobs.co.za Full time

    **Food & Beverage Supervisor - 4* Boutique Hotel - Johannesburg** An exciting opportunity is available for a Food & Beverage Supervisor to join a dynamic team in the hospitality industry. Reporting directly to the Operations Manager, this role involves overseeing the daily operations of the Food & Beverage department at a prestigious location. If you have...

  • Supervisor Sales-Pioneer Foods

    4 weeks ago

    Johannesburg, Gauteng, South Africa Jobking Full time

    Supervisor Sales Pioneer Foods newPosition Supervisor SalesJob Type PermanentDivision Essential Foods:Olifantsfontein BakeryLocation - Town / City JohannesburgLocation - Province GautengLocation - Country South AfricaSpecific OutputsSupervised plans & tasks ie. volume, price & promotionsManaged telesellers/ sales order clerks/ sales reps...

  • Food & Beverage Supervisor 4 Boutique Hotel

    2 weeks ago

    Johannesburg, Gauteng, South Africa HotelJobs Full time

    Food & Beverage Supervisor - 4 Boutique Hotel - JohannesburgAn exciting opportunity is available for a Food & Beverage Supervisor to join a dynamic team in the hospitality industry. Reporting directly to the Operations Manager, this role involves overseeing the daily operations of the Food & Beverage department at a prestigious location. If you have prior...

  • Food Services Supervisor

    3 weeks ago

    Johannesburg, South Africa Marriott International, Inc Full time

    **Job Number** 23145370 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel O.R. Tambo Airport, Corner York and Gladiator Streets Rhodesfield, Johannesburg, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together...

  • Food & Beverage Supervisor - 4 Boutique Hotel

    1 week ago

    Johannesburg, South Africa HotelJobs.co.za Full time

    Exciting Opportunity Alert! Are you ready to take your career to new heights in the dynamic world of hospitality? Our client, a luxurious 4* Boutique Hotel in the vibrant city of Johannesburg, is seeking a talented Food & Beverage Supervisor to join their team! Reporting directly to the Operations Manager, you'll play a pivotal role in ensuring guests have...

  • Food Services Supervisor

    4 weeks ago

    Johannesburg, South Africa Marriott International, Inc Full time

    **Job Number** 23071073 **Job Category** Food and Beverage & Culinary **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team...

  • Food Service Industry Sales Representative Gauteng

    3 weeks ago

    Johannesburg, South Africa Johannesburg based role for Food Manufacturer Full time

    The Field Sales Rep for Food Services managed the sales operations within the Gauteng and surrounding area. This is a key role in driving sales growth, building strong relationships with customers, and implementing effective sales strategies in the Food Services segment. **Key responsibilities include**: - Take ownership of the sales performance within the...

  • Food & Beverage Supervisor - 4 Boutique Hotel

    2 weeks ago

    Johannesburg, South Africa HotelJobs.co.za Full time

    **Synopsis** An exciting opportunity is available for a Food & Beverage Supervisor to join a dynamic team in the hospitality industry. Reporting directly to the Operations Manager, this role involves overseeing the daily operations of the Food & Beverage department at a prestigious location. If you have prior experience in restaurant service supervision and...

  • Food & Beverage Supervisor - 4 Boutique Hotel

    2 weeks ago

    Johannesburg, Gauteng, South Africa HotelJobs Full time

    SynopsisAn exciting opportunity is available for a Food & Beverage Supervisor to join a dynamic team in the hospitality industry. Reporting directly to the Operations Manager, this role involves overseeing the daily operations of the Food & Beverage department at a prestigious location. If you have prior experience in restaurant service supervision and a...

  • Food Service Assistant

    3 weeks ago

    Johannesburg, South Africa Servest Careers Full time

    **Job Context**: Servest Catering ,a division of the Servest Group has an excellent opportunity for Food Service Assistants to join our busy team.This is for one of the sites in the Midrand.The incumbent will be expected to handle all aspects of food preparation in a small eatery. The order cook's responsibilities include keeping food preparation areas...

  • Food Service Assistant

    4 weeks ago

    Johannesburg, South Africa Servest Careers Full time

    **Job Context**: Servest Catering ,a division of the Servest Group has an excellent opportunity for Food Service Assistants to join our busy team.This is for a restuarant in Roodeport.The incumbent will be expected to handle all aspects of food preparation in a busy eatery. The order cook's responsibilities include keeping food preparation areas clean,...

  • Food & Beverage Service Supervisor - Protea Hotel

    2 weeks ago

    Johannesburg, Gauteng, South Africa Marriott International, Inc Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Protea Hotel O.R. Tambo Airport, Corner York and Gladiator Streets Rhodesfield, Johannesburg, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Ensure staff is working together as a team to ensure optimum service and that guest...

  • Food Service Assistant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Servest Careers Full time

    Job Context:Servest Catering ,a division of the Servest Group has an excellent opportunity for Food Service Assistants to join our busy team.This is for one of the sites in the Midrand.The incumbent will be expected to handle all aspects of food preparation in a small eatery. The order cook's responsibilities include keeping food preparation areas clean,...

  • Food Service Assistant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Servest Careers Full time

    Job Context:Servest Catering ,a division of the Servest Group has an excellent opportunity for Food Service Assistants to join our busy team.This is for a restuarant in Roodeport.The incumbent will be expected to handle all aspects of food preparation in a busy eatery. The order cook's responsibilities include keeping food preparation areas clean, grilling,...

  • Food and Beverage Service Expert

    4 weeks ago

    Johannesburg, Gauteng, South Africa Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy...