Supervisor

4 months ago

Johannesburg, South Africa Fidelity Services Group Full time

A vacancy exists for a **Supervisor** at Robertville. The position will report to the Operational Manager, respectively. The overall purpose of this position is to ensure that pro-active measures are taken in ensuring security on site, adhering to site specific security requirements and ensuring that Client’s needs are efficiently and professionally met at all times.

**Minimum Requirements**:

- Matric certificate,
- Psira Grade A registration and accreditation.
- At least 5 years’ experience in the security as a Supervisor.
- Sound planning, administration, interpersonal communication and client liaison skills are required.
- Strong planning, leadership and organizational skills as well as good interpersonal and communication skills are essential.
- Computer literacy on Microsoft Programs.
- No Criminal Record or any pending cases.

**Key Performance Areas**: (Not totally inclusive):*
- Constantly evaluating risks / threats and making recommendations to the Operation Manager.
- Ensuring that contractual requirements are met as stipulated by the Client.
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
- Managing the response and investigation of serious incidents.
- Liaising daily with Operations management on various operational issues.
- Submitting relevant weekly / monthly and general reports as required by Management.
- Dealing with all required administration matters.
- Maintaining good relations between Fidelity Security Services and the client regarding security services rendered.
- Ensuring the posting of Security Officers are done timeously.
- Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
- Constantly evaluating the service levels provided and making recommendations to the Operation Manager regarding the improvement of services.
- General management and supervision of security staff.
- Ensuring that all HR related queries are dealt with promptly.
- Attend meetings with FSS Management and with the Client

**Skills required**:*
- Strong planning skills
- Leadership skills
- Organizational skills
- Good interpersonal skills
- Communication skills
- Analytical, Critical Thinking skills

**Other personality attributes**:

- Ability to meet strict deadlines.
- High methodical working methods are required.
- Attention to details.
- Ability to liaise professionally with personnel at all levels.
- Ability to work without supervision and under pressure.

**_

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._

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