Account Manager

2 months ago


Sandton, South Africa LePub Full time

Job Description

Responsibilities (include but are not limited to):

Campaign Management: Oversee through-the-line (TTL) campaigns, predominantly focusing on digital, from start to finish with minimal senior supervision. Client Interaction: Serve as the primary point of contact for day-to-day client interactions, managing expectations and ensuring excellent service delivery. Client Partnership: Develop deep understanding of client business and relationships, positioning yourself as an indispensable partner to ensure longevity and a strong partnership. Strategic Understanding: Grasp client strategies and agency processes to deliver high-quality work efficiently. Project Ownership: Take full accountability for all work presented and delivered. Financial Targets: Support the Account Director and Business Unit Director in achieving financial targets. Information Management: Provide seniors with accurate information to ensure proper support for both you and the client. Client Communication: Engage in honest conversations with clients to foster trust and ensure positive outcomes. Strategic Partnership: Act as a strategic partner to clients, driving better work, business conversations, and building stronger business relationships. Creative Integrity: Maintain the integrity of the creative strategy and work throughout the campaign. Team Management: Manage different personalities within the team to achieve the best results from each individual. Industry Knowledge: Stay updated on industry trends, including broad communication trends and client competitor work, to add value to your client's business.

Qualifications

Qualifications / Experience / Skills:

Education: Relevant tertiary qualification in Marketing or Business Communications. Experience: Minimum of 3 years as an Account Executive with at least 1 year as a Mid-Level Account Manager in an Advertising Agency or a similar environment. Technical Skills: Proficient in MS Office (Word, Excel, PowerPoint, etc.) and experienced with Chase. Industry Knowledge: Essential experience in TTL and Digital, with a strong understanding of digital marketing. Language Skills: Excellent command of the English language (both verbal and written). Presentation Skills: Strong presentation skills. Organizational Skills: Strong administrative and organizational skills. Numerical Skills: Strong numerical skills with experience in financial and budget management. Multitasking: Ability to manage multiple briefs simultaneously. Stakeholder Management: Seamlessly manage the expectations of multiple stakeholders to deliver according to brief, strategy, and high standards.

Personality Attributes:

Team Player: Ability to work collaboratively and independently. Calm Under Pressure: Remain calm in highly pressurized environments. Accountability: Reliable and accountable for responsibilities. Energy: Energetic and enthusiastic about work. Honesty: Honest and transparent in communication. Assertiveness: Able to assertively manage client and team expectations. Proactivity: Proactive in problem-solving and driving solutions. Solution-Driven: Focused on delivering solutions and meeting deadlines. Passion: Passionate about advertising and delivering excellent results. Attention to Detail: Meticulous with a keen eye for detail. Flexibility: Willing to work beyond normal office hours, including overtime if required. Brand Adaptability: Comfortable working on alcohol brands if needed.
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