Account Manager
5 months ago
A leader in digital solutions that enhance the customer experience. We are looking for exceptional Account Managers with proven experience in retaining and growing key customer accounts in a B2B environment.
**The minimum criteria for this role**:
1. A minimum of 5 years experience in Key/Senior Account Management in a B2B environment.
2. Ability to develop long-term relationships with key decision makers.
3. Ability to retain and grow revenue from key customer accounts.
4. Influence high level decision makers to buy.
5. Highly driven, competitive, and honest
**Proven record of success in**:
Consistently achieving account management goals, objectives, and targets
Establishing, strengthening, and deepening relationships with high-level decision makers.
Gathering and analyzing information on key customer accounts to establish valuable insights that will grow the account.
Leading complex contract negotiations
Leading collaborative engagements internally and externally to discover and execute on the best ideas to drive account growth.
Consistently retaining and growing key customer accounts over 3-5 years.
**Knowledge, Abilities, Skills**:
Bachelor's degree or equivalent experience.
Minimum 5 years experience in Account Management in a B2B environment, preferably in contracted subscription services
Strong ability to develop long term mutually beneficial relationships.
Strong ability to think critically - Analyze data, extract insights, and identify opportunities.
Strong ability to maintain positive and successful working relationships with other internal departments.
Strong ability to drive collaboration amongst many internal and external stakeholders.
Excellent verbal and written communication skills
Highly skilled at leading sales conversations with high-level decision makers.
Highly skilled at uncovering buyer needs, objectives and strategic priorities.
Highly skilled at creating strategies proactively to drive buyer priorities, agenda, and action Create Demand
Highly skilled at building an action-oriented plan to maximize account retention, growth, and success.
Highly skilled at preparing and delivering formal sales presentations.
Skilled at leading extensive contract negotiations.
Skilled at using business language in sales conversations - margins, pricing, mark-ups, cost of sales, CAPEX.
Skilled at compiling a marketing strategy.
Skilled at maintaining a high level of productivity with solid time management skills.
Proficient skills in Microsoft Word, Excel, and PowerPoint
Prefers to lead and is very comfortable with responsibility.
Diplomatic and seeks a win-win scenario in conflict situations.
Collaborates with others to achieve results.
Empathetic and able to comprehensively grasp other peoples situations.
Driven by timelines and honoring commitments.
Able to translate concepts into practical reality.
The client offers competitive and comprehensive benefits in our total cost packages. Were committed to a diverse, inclusive, and equitable workforce. All qualified applicants will receive consideration for employment regardless of race, religion, gender, age, disability, marital, sexual orientation, or any other status protected by law. The client is an equal opportunity employer. We offer a culture that supports and encourages high performance. You will find the training, support and benefits that will help you succeed.
**Benefits within our cost to company structure**:
1. Medical Aid (Discovery)
2. Provident Fund (Liberty)
3. Group Life, Disability, Funeral Cover
4. 15 - 20 days leave depending on seniority
5. Fuel reimbursement
6. Cell phone allowance
7. Laptop
8. Participation in phantom share scheme
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