Account Manager
2 months ago
The Account Manager will be responsible for managing and growing a portfolio of existing accounts, as well as developing new business opportunities.
**How you will make a difference**:
- Achieve monthly account growth targets
- Service accounts and sell back into to increase revenue
- Build and maintain a client profile, client mapping, and client retention plans
- Proactively engage with accounts to understand their growth strategy and position Safeguard to ensure the business stays within
- Scoping and providing deep insight into new territories the client might be expanding into
- Maintain an accurate forecast for clients growth potential
- Perform quarterly client reviews
- Bi-weekly to monthly client meetings to review Key Performance Indicator
- Build out client specific workflows to ensure a process alignment both internal and external
- Working alongside client on any issues and leveraging the right internal departments to ensure items are resolved in a timely manor
- Collaborate with the internal departments to help keep opens lines of communication across the various time zones.
- Respond to clients in a very timely fashion on any questions
- Collaborate with internal departments to answer questions throughout the process and report back to the client
- Working alongside client on any issues and leveraging the right internal departments to ensure items are resolved in a timely manor
**What will make you stand out**:
- Must have previous account management and direct sales experience
- Demonstrable experience in sales processes and working within a metrics-driven organisation
- Fluent in English
- Strong customer service and direct sales background
- Excellent verbal and written communications skills
- **Ready to work USA ET time zone: 2pm to 10pm SAST**
**Who we are and what we do**:
Safeguard Global is.Global With offices worldwide, we help 1500+ companies hire, manage, and pay employees in 170+ countries. It's all about people Join us to meet diverse folks, explore new cultures, and connect with amazing folks from around the globe.
**Why become a Guardian**:
- **International Environment**: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
- **Our Culture**: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
- **Learning**: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.
**Next Steps**:
**Welcome to the Future of Work**
**Job Types**: Full-time, Temporary
Contract length: 3 months
Pay: R36 000,00 - R37 000,00 per month
**Experience**:
- Account Management: 2 years (required)
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