ITFS Admin Coordinator

4 weeks ago

Centurion, South Africa Shoprite Full time

Purpose of the Job

The purpose of the ITFS Admin Coordinator is to provide efficient administrative support in coordinating the procurement of maintenance, repair or replacement of IT equipment, as well as executing admin-related query support for IT operations. This role closely co-operates with IT maintenance suppliers, whilst applying extensive knowledge in hardware repair and replacement as well as the processes of the billing to enable efficient IT warehouse services to the stores and users. The ITFS Warehouse Coordinator will assist with screening and assisting with current INCs and REQs. The warehouse coordinator will need to reconcile the orders placed and equipment installed in the stores, as well as equipment issued to users. The ITFS Warehouse Coordinator will also assist with the administration and maintenance of FSE Cars, Pool Cars, Tools and Equipment checks assigned to the FSE’s. The role will process fleet related queries, new acquisitions, vehicle disposals and fines to the FSM/TL.

Job Advert Details Job CategoryIT Job Objectives

Procurement Management:
Source and procure equipment, ensuring timely and cost-effective acquisitions.
Communicate effectively with vendors, stores, and users to facilitate the procurement process.
Maintain accurate records of all procurement activities using Excel or other relevant tools.

Equipment Maintenance and Replacement:
Monitor equipment status and determine when repair or replacement is necessary.
Order parts or new equipment as required and manage the replacement process.
Create goods receipts for installed equipment, ensuring proper documentation.
Record and maintain stock levels of equipment.

ncident and Work Order Assistance:
Assist in managing incidents and work orders efficiently.
Double-check paperwork for completed work orders, ensuring accuracy.
Safeguard all related documents and maintain a systematic filing system.

Vehicle Administration:
Administer and coordinate all aspects of the vehicle fleet to the Fleet Admin Manager and FSM.
Oversee maintenance schedules, ensuring the optimal performance of vehicles.
Manage pool vehicles, including scheduling and usage tracking.
Facilitate new vehicle acquisitions and handle disposals.
Generate reports and statistics related to vehicle usage and maintenance.
Assist and oversee any queries and requests regarding.

Equipment Administration:
Maintain detailed records and stock levels for equipment.
Implement effective stockkeeping practices for efficient retrieval and monitoring.
Coordinate with relevant stakeholders to ensure equipment availability.

Qualifications

Grade 12 certificate. 
Driver’s license
A+ Certificate

Experience

+2 years’ experience in administration or similar role.
Experience working with data entry software (e.g., SAP).

Knowledge and Skills

Proficiency in MS office 365 with a foundational knowledge of Excel.
Detailed with problem solving skills - examines and integrates multiple sources of information and systems understand complexities relating to the function and make sound judgement; applies experience and in-depth knowledge to manage complex situations and identifying opportunities. 
Detail-oriented and devoted to quality – A natural affinity to details and conscious effort in understanding the cause and effect of a situation whilst displaying a high quality of provided services.
Results-driven – Efficiently executes priorities tasks and priorities, setting stretch goals for self, while remaining focused and working tenaciously to meeting and exceeding expectations within quality standards.
Administrative support with planning and organising skills – Able to timeously and efficiently prioritise and execute multiple and competing demands in a fast-paced environment. Identifies and co-ordinates urgent and important tasks / priorities to ensure efficiency.
Communication skills – Effective with verbal and written communication skills. Able to convey messages to various suppliers, stores and team in a clear and accurate manner.
Ability to work under pressure and under tight time constraints, managing multiple demands while organizing, prioritizing and reordering workload in a rapidly changing and fast moving environment. 
Delivering results and meeting customer expectations - Focuses on customer needs and satisfaction.

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