Head of Customer Service

Are you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company in Cape Town as the Head of Customer Service, where you’ll drive excellence, innovation, and customer-centric strategies. You will play a crucial role in ensuring customer satisfaction and enhancing the overall user experience. If...

Are you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company in Cape Town as the Head of Customer Service, where you’ll drive excellence, innovation, and customer-centric strategies. You will play a crucial role in ensuring customer satisfaction and enhancing the overall user experience. If...

Job Title: Head of Customer ServiceAre you a strategic leader looking to drive excellence and innovation in customer service? We are seeking a dynamic and experienced Head of Customer Service to join our team at Initiate International in Cape Town.The successful candidate will be responsible for leading and shaping the future of customer service in our...

Job OverviewHuntswood is seeking a Customer Service Adviser with webchat and voice experience to join our global team. If you are an ambitious and driven individual with great communication skills, we want to hear from you.Key ResponsibilitiesProvide high-quality responses to customer inquiries, maintaining performance standards and handling high volumes of...

Head of Retail South Africa – Cape TownWe are seeking a highly skilled and experienced Head of Retail to lead our retail division in Cape Town, South Africa. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences.Key...

Job Title: Head of Retail South Africa – Cape TownAt Service Solutions Staffing, we are seeking a highly skilled and experienced professional to lead our retail division in Cape Town, South Africa.Job Summary:The Head of Retail South Africa – Cape Town will be responsible for developing and executing the overall strategy, sales, marketing, profitability,...

About the JobWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Digital Customer Care Company BV. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including live chat, phone, and email.Key...

Lead Customer Service in iGamingInitiate International seeks a seasoned leader to drive customer service excellence in our Cape Town office. As the Head of Customer Service, you will oversee day-to-day operations, ensuring high levels of customer satisfaction and loyalty.Key Responsibilities:Supervise customer service teams, including hiring, training, and...

Job DescriptionInitiate International is seeking a seasoned professional to lead our customer service team as the Head of Customer Experience. As a key member of our organization, you will be responsible for driving excellence in customer service, innovation, and customer-centric strategies.Key ResponsibilitiesCustomer Service Strategy: Develop and implement...

Job DescriptionAre you a strategic leader looking to drive excellence and innovation in customer service? We are seeking a dynamic and experienced professional to join our team as the Head of Customer Experience at Initiate International.About the RoleSupervise day-to-day operations in the customer services department, including hiring, training, and...

Don't be ordinary, be EXTRA-ORDINARY and join South Africa's fastest growing international gym company today! Ignite Fitness requires the services of a meticulous, well-spoken and customer-centric **Customer Services Agent** to join its current staff complement at the Head Office of the company situated in Durbanville, Cape Town. We're looking for an...

**Job Purpose** Ensure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department’s daily functions and procedures**.** **Primary...

Full Job spec will be discussed during the interviewNational Transport and logistics company based in Blackheath area is seeking to employ a head of regional business . Ther successful candidate will come from a transport / logistics/ truck rental background and will oversee"Branch Managers ( operations)Sales Managers ( Sales)Workshop Manager (...

We are seeking an experienced head of Loyalty, Customer service and research to drive our journey to becoming a customer-led, digital-first and data driven organisation that can effectively build on the success of the 1st year of the loyalty programme and a well-established customer service department. Inspire and lead these teams to new hights. The...

The main purpose of this role is to manage the business relationship with our customers, solving lasting customer problems, building a long - term competitive advantage, retaining loyal customers, creating a strategy to increase profitability and providing a comprehensive customer perspective for executive decisions to increase the lifetime value and...

**Who we are**: Yoco was founded in 2015, and has since processed over R100 billion in digital payments for over 400,000 businesses in South Africa. We’re breaking down barriers and unlocking economic opportunities that enable people to thrive. We have over 330 team members across our key hubs in South Africa and the Netherlands, all with a bias for...

Purpose of the RoleThe Head of Customer will be responsible for spearheading the development and implementation of customer-centric strategies that drive business growth and enhance our understanding of customer behavior. This role will involve leading a team of data analysts and scientists, collaborating with various departments, and leveraging data to...

{"title": "Head of Partner Travel Services", "description": "Job SummaryWe are seeking a highly skilled and experienced professional to lead our Partner Travel Services team. As the Head of Partner Travel Services, you will be responsible for building and executing a new business line within our Group, focusing on high-end tailor-made travel to ancillary...

About the RoleThe Head of Customer Experience will be responsible for leading the development and implementation of customer data strategies that enhance our understanding of customer behavior and drive business growth. This role will involve managing a team of data analysts and scientists, collaborating with various departments, and leveraging data to...

Head of Retail South Africa – Cape TownFMCG: Our Client, an international leader in Premium Retail, is seeking a seasoned professional to lead their retail division in South Africa.Key Responsibilities:Strategy:Develop and execute a strategic expansion plan for new store openings, driving growth and profitability.Provide input into the strategic direction...