Customer Service Representative
1 month ago
The ideal candidate will be responsible for driving sales growth, building strong customer relationships, and delivering exceptional service to clients across various industries.
Key Responsibilities:
- Provide tailored solutions to meet customer needs, ensuring a deep understanding of their requirements.
- Establish and maintain open communication channels with clients, fostering trust and loyalty.
- Act as the primary point of contact for clients, handling price negotiations, customized solutions, and issue resolution.
- Stay up-to-date on market trends and competitor activity, sharing insights with the Sales Manager/ Sector Head.
- Develop and maintain accurate client databases, ensuring timely documentation and records management.
- Ensure effective classification of client information for efficient retrieval and compliance with document retention strategies.
- Collaborate with the Sales Manager/ Sector Head to create Account Plans, identifying new opportunities and ensuring customer retention.
- Provide regular sales and service statistics to the Sales & Service Manager/ Sector Head.
- Foster close relationships with Sector Heads to capitalize on identified opportunities and ensure customer satisfaction.
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Customer Service Representative
2 weeks ago
Cape Town, Western Cape, South Africa EXL Service Full timeWe are seeking a highly skilled Customer Service Representative to join our team at EXL Service.About the RoleThis is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and providing top-notch support to our valued customers.As a Customer Service Representative, you will be the first point of contact...
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Customer Service Representative
1 day ago
Cape Town, Western Cape, South Africa EXL Service Full timeAt EXL Service, we are looking for a skilled Customer Service Representative to join our team. This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering exceptional customer service.Salary and BenefitsWe offer a competitive salary of approximately $35,000 per annum, which is based on industry standards and...
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Customer Service Representative
4 weeks ago
Cape Town, Western Cape, South Africa Service Solutions Full timeAbout UsInternational Brand is a leading service provider in Access Park, renowned for delivering exceptional customer experiences. Our mission is to set the standard for world-class service.We're committed to fostering a work environment that promotes excellence, collaboration, and growth.Job DescriptionAs a Customer Service Representative with our team,...
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Customer Service Representative
1 week ago
Cape Town, Western Cape, South Africa EXL Service Full timeJob Title: Customer Service Representative - Insurance Expert">About the Role:We are seeking an experienced Customer Service Representative to join our team at EXL Service. As a key member of our contact center, you will play a vital role in delivering exceptional customer experiences and resolving complex insurance-related queries.Key Responsibilities:
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Customer Service Representative – Hermanus
1 month ago
Cape Town, Western Cape, South Africa Service Solutions Full timeWe are seeking to employ a well-spoken and enthusiastic customer service representative at our Hermanus branch. Minimum requirements include a Grade 12 qualification, retail experience, and excellent communication skills.As a sales associate at Service Solutions, you will be expected to work retail hours in store and possess PC literacy.Our client requires a...
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Customer Service Representative
1 month ago
Cape Town, Western Cape, South Africa Service Solutions Full timeKey Responsibilities:As a Customer Service Representative with Service Solutions in Access Park, you will provide world-class service to our customers. Your strong communication skills and ability to work in a fast-paced environment will make you a great fit for this role.Requirements:Grade 12, Excellent communication skills, Ability to work Access Park...
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Insurance Customer Service Representative
4 weeks ago
Cape Town, Western Cape, South Africa EXL Service Full timeOverviewA leading customer experience outsourcing and business process management (BPO) services company, EXL Service, is seeking dedicated individuals to join our team as Insurance Customer Service Representatives in the US.About the RoleThis exciting opportunity involves working with customers via phone, email, and chat platforms, providing exceptional...
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Customer Service Representative
2 weeks ago
Cape Town, Western Cape, South Africa EXL Service Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at EXL Service. In this role, you will be responsible for providing exceptional customer service to our clients, addressing their needs and resolving any issues that may arise.About the RoleThe ideal candidate will have a minimum of 1 year of...
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Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeAt Customer Experience People SA Ltd, we're on the hunt for talented individuals to join our global team as Customer Service Representatives with a passion for webchat. If you're an ambitious and driven professional with exceptional communication skills, we want to hear from you!Job OverviewWe're looking for someone who can provide top-notch service to our...
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Insurance Customer Service Representative
4 weeks ago
Cape Town, Western Cape, South Africa EXL Service Full timeWe are seeking dedicated individuals to join our team as Insurance Customer Service Representatives in the US contact center.OverviewAs a customer-centric organization, EXL Service is committed to providing exceptional service to our clients. Our team of professionals works tirelessly to ensure that every customer interaction is a positive one.Compensation...
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Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeJob OverviewHuntswood, a global leader in customer experience solutions, is seeking highly motivated and experienced Customer Service Advisers to join its team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through various communication channels.Responsibilities:• Provide timely and accurate...
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Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeWe are seeking an ambitious and driven Customer Service Representative with excellent communication skills to join our global team at Customer Experience People SA Ltd.About the Role:Provide exceptional responses to customer inquiries, maintaining high quality of services and performance standards.Proactively identify issues and problems before they arise,...
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Customer Service Representative
1 month ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob Title: Customer Service RepresentativeJob Summary:WNS Global Services is seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have a strong passion for delivering exceptional customer service and a commitment to excellence in all aspects of their work.Key Responsibilities:Investigate and resolve customer...
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Customer Service Representative
1 month ago
Cape Town, Western Cape, South Africa Surgo PTY Ltd Full timeCustomer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Surgo PTY Ltd.The ideal candidate will have a minimum of 2 years' experience in customer care, preferably in a call centre environment.Key responsibilities include:Providing excellent customer service via webchatResolving customer queries and complaints in a...
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Customer Service Representative
2 months ago
Cape Town, Western Cape, South Africa beBee Professionals Full timeCustomer Service RepresentativebeBee Professionals is seeking a skilled Customer Service Representative to provide exceptional customer service to our clients. The ideal candidate will have a minimum of 2 years of customer service experience and excellent communication and interpersonal skills. Key responsibilities include responding to inquiries, resolving...
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Customer Service Representative
4 weeks ago
Cape Town, Western Cape, South Africa Isilumko Staffing Full timeJob Title: Customer Service RepresentativeWe are seeking a reliable and patient Customer Service Representative to join our team at Isilumko Staffing. The ideal candidate will have a strong ability to handle high-pressure situations, excellent communication skills, and a friendly demeanor.About the RoleThis is a temporary relief worker position for a period...
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Customer Service Representative
2 months ago
Cape Town, Western Cape, South Africa Teleperformance Full timeOverviewWe are seeking a talented individual to join our team as a Customer Service Representative. As a key member of our Global Business Services Financial Services Skills Accelerator, you will play a critical role in delivering exceptional customer experiences and driving business growth.ResponsibilitiesAs a Customer Service Representative, you will be...
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Customer Service Representative
7 days ago
Cape Town, Western Cape, South Africa Feedem Full timeJob Title : Customer Service RepresentativeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Feedem. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our customers.Key ResponsibilitiesManage...
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Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa AFMS Group Full timeJob OverviewAFMS Group is seeking a highly skilled Customer Service Representative to join their team. This role is perfect for individuals who are passionate about delivering exceptional customer experiences.
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Customer Service Representative
4 weeks ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at WNS Global Services.Job SummaryThe successful candidate will be responsible for providing exceptional customer service, resolving queries and complaints, and handling collections and debt management tasks.About the RoleThis is an exciting opportunity to work in a...