Revenue Manager

4 weeks ago

Germiston, South Africa MERCURE Full time
Job Description

As Revenue Manager, you will be responsible for for overseeing the strategy of all revenues and margins with the aim of increasing them, optimising the hotel's overall results. You will also monitor the rate of bookings to determine pricing strategies.

WHAT DOES THE ROLE CONSIST OF?

The main responsibilities are:

- Contributes to a significant gain in results.

- Ensures consistency between the hotel's pricing policy and budget.

- Implements operations, procedures and best practices in revenue management.

- Identifies new revenue opportunities.

- Carry out competitive benchmarking studies and monitor market trends.

- Provide a dynamic forecast of expected results, variations and budget comparisons.

- Preparing the annual revenue budget and monthly forecasts

- Training the Reservations, Front Office and Sales teams (upsell).

 

The main activities of the role are:

- Build and maintain strong working relationships with staff levels and stakeholders

- Ensure hotel staff are fully competent in the use of all systems

- Liaise with the sales and reservations departments as a team

- Oversee and audit the standards and operations of the reservations department.

- Advises operatives on drawing up the hotel's marketing plan and budget.

- Communicates and informs the hotel manager on an ongoing basis about the results of the respective activity.

- Ensures the confidentiality of all documents and information at their disposal and within the organisational and administrative management of their role.


Qualifications

- Analytical spirit and commercial mindset

- Strong sense of need to fulfil targets and succeed

- Solid ability and knowledge to develop standards for operations and strategic processes

- Good analytical and numerical skills for rapid data processing

- Good listening skills and ability to anticipate business needs

- Able to develop relationships with third parties and hotel teams

- Ability to read the situation, understand environments and respond appropriately

- Able to prioritise between revenue-generating actions and time-consuming tasks with a low impact on income

- Well-developed interpersonal, adaptive influence and supervisory management skills

- High level of motivation, determination and commitment

- Proficiency in Portuguese and English

- Possible experience with the RM Ideas programme and PMS Opera



Additional Information

experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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