Receptionist

5 days ago


Midrand, Gauteng, South Africa Ikwezi Mining Full time R150 000 - R250 000 per year
Purpose of the role:
To provide a professional and welcoming front desk experience while delivering efficient administrative support across office operations. The role ensures smooth communication, meeting coordination, and compliance with company standards, contributing to a well-organized and fast-paced environment.

Key Responsibilities:
1. Front Desk & Customer Service
  • Welcoming visitors, clients, and contractors professionally.
  • Managing the visitor register and issuing access cards/passes.
  • Answering and directing incoming calls and emails promptly.
  • Handling general enquiries and escalating where required.
  • Maintaining a clean, organized reception area.
2. Office Administration
  • Managing correspondence (emails, letters, couriers, internal memos).
  • Filing, scanning, photocopying, and document control.
  • Assisting with drafting and formatting documents.
  • Managing stationery levels and placing orders when required.
  • Coordinating office maintenance requests (cleaning, plumbing, IT, etc.).
  • Assisting with the preparation of meeting packs and reports.
3. Meeting & Boardroom Management
  • Scheduling meetings and maintaining calendars.
  • Booking and preparing boardrooms (equipment, refreshments, setup).
  • Managing meeting minutes when required.
4. HR & Compliance Support (Basic)
  • Assisting with Health & Safety documentation distribution.
5. Financial & Procurement Administration
  • Managing petty cash and reconciling slips.
  • Assisting with purchase orders and supplier documentation.
  • Obtaining quotes and preparing requisitions for approval.
  • Assisting with invoice processing and follow-ups.
6. Facilities & Security Coordination
  • Liaising with building management, security, and service providers.
  • Logging maintenance tickets for office equipment or building issues.
  • Assisting staff with parking queries and deliveries.
7. Events & Staff Support
  • Assisting in coordinating small staff events or meetings.
  • Managing office refreshments, milk orders, kitchen supplies, etc.
  • Supporting departments with administrative tasks as needed.
8. General Professional Conduct
  • Always maintaining confidentiality.
  • Ensuring high standards of customer service and communication.
  • Upholding company policies and procedures.
Minimum Requirements:
  • Grade 12 essential
  • 1 – 2 years of experience in a receptionist or administrative role.
  • Experience in customer service and handling calls/emails professionally.
Skills and Competencies:
  • Computer literacy: MS Office (Word, Excel, Outlook).
  • Excellent communication skills (Verbal and written).
  • Ability to manage calendars, meeting bookings, and boardrooms.
  • Basic financial administration (petty cash, invoices).



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