Receptionist

7 days ago

Midrand, Gauteng, South Africa 142b31f3-23be-4b17-8280-93d3391bb7f3 Full time R180 000 - R270 000 per year

Purpose of the role:

To provide a professional and welcoming front desk experience while delivering efficient administrative support across office operations. The role ensures smooth communication, meeting coordination, and compliance with company standards, contributing to a well-organized and fast-paced environment.

Key Responsibilities:

1. Front Desk & Customer Service

  • Welcoming visitors, clients, and contractors professionally.
  • Managing the visitor register and issuing access cards/passes.
  • Answering and directing incoming calls and emails promptly.
  • Handling general enquiries and escalating where required.

  • Maintaining a clean, organized reception area.

  • Office Administration

  • Managing correspondence (emails, letters, couriers, internal memos).

  • Filing, scanning, photocopying, and document control.
  • Assisting with drafting and formatting documents.
  • Managing stationery levels and placing orders when required.
  • Coordinating office maintenance requests (cleaning, plumbing, IT, etc.).

  • Assisting with the preparation of meeting packs and reports.

  • Meeting & Boardroom Management

  • Scheduling meetings and maintaining calendars.

  • Booking and preparing boardrooms (equipment, refreshments, setup).

  • Managing meeting minutes when required.

  • HR & Compliance Support (Basic)

  • Assisting with Health & Safety documentation distribution.

  • Financial & Procurement Administration

  • Managing petty cash and reconciling slips.

  • Assisting with purchase orders and supplier documentation.
  • Obtaining quotes and preparing requisitions for approval.

  • Assisting with invoice processing and follow-ups.

  • Facilities & Security Coordination

  • Liaising with building management, security, and service providers.

  • Logging maintenance tickets for office equipment or building issues.

  • Assisting staff with parking queries and deliveries.

  • Events & Staff Support

  • Assisting in coordinating small staff events or meetings.

  • Managing office refreshments, milk orders, kitchen supplies, etc.

  • Supporting departments with administrative tasks as needed.

  • General Professional Conduct

  • Always maintaining confidentiality.

  • Ensuring high standards of customer service and communication.
  • Upholding company policies and procedures.

Minimum Requirements:

  • Grade 12 essential
  • 1 – 2 years of experience in a receptionist or administrative role.
  • Experience in customer service and handling calls/emails professionally.

Skills and Competencies:

  • Computer literacy: MS Office (Word, Excel, Outlook).
  • Excellent communication skills (Verbal and written).
  • Ability to manage calendars, meeting bookings, and boardrooms.
  • Basic financial administration (petty cash, invoices).

For more information please contact:

Siphokazi August

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