Receptionist
2 weeks ago
Main purpose of the job:
· As the first point of contact at reception, your interaction with guests, will be energetic and memorable. The role is a combination of the front desk management, administrative support and coordination. You will strive to ensure smooth engagement for all office operations, warm and friendly interaction with guests and staff.
Key Responsibilities:
Front of House & Customer Service
· Greet and welcome guests and staff professionally.
· Answer, screen and forward calls promptly and professionally.
· Provide accurate information in person, via phone and email.
· Direct visitors to right host or meeting rooms.
Reception & Security Management
· Maintain a well-kept and welcoming reception environment.
· Manage visitor sign-in via the visitor management system and issue visitor cards.
· Ensure compliance with security protocol and control access through reception.
· Manage and help with meeting room calendar bookings via booking system.
· Preform daily inspections in all boardrooms with checklist sign off. Report on any damage, equipment not working and ensure rooms are ready for next meeting.
· Check with the meeting host for beverage requirements and direct beverage requirements if any to the Tea Ladies.
· Monitor Coffee machines and Water coolers daily, log calls with service providers when machines are not functioning.
Administrative Support
· Attend to clerical tasks such as filing, data entry, and document preparation.
· Maintain and update staff directory monthly.
· Assist with internal communication and scheduling.
· Assist with stock take.
· Organize and manage internal training and meeting requests.
· Coordinate setting up for catering and equipment.
· Oversee deliveries and distribution thereof.
Knowledge
· Front of House and Customer Service
· Reception and Security Management
· Administrative Support
Competencies
· Effective Communication and people skills
· Organizational and multitasking abilities
· Professional demeanour and confidentiality
· Customer service orientation critical thinking skills
Qualifications
Experience & Qualifications
· Previous experience in reception is essential, 8 years plus.
· Administration experience is essential.
· Event coordination preferred.
· Proficiency in MS Office and visitor management systems.
· Sound knowledge of corporate governance and security protocol.
· Front of House etiquette and conflict training/experience.
All applications (updated CV) to be emailed to
Job Type: Full-time
Pay: R15 000,00 - R18 000,00 per month
Work Location: In person
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