Sales Development Representative: Sa/africa

Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives?

EdTech company Crimson Education was founded in 2013 from the idea that through personalised education, we can transform students into the world leaders of tomorrow. Since then, we have rapidly grown a mission-driven team that is dedicated to building the education system for the 22nd century. Our network includes 2,400 tutors and consultants worldwide who work with over 20,000 students.

Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, Canada, UK, and beyond.

This is a full-time position, based in **Johannesburg.**

**The purpose of this role is to be the first point of contact for incoming leads and potential clients, ensuring a smooth customer experience across a variety of Crimson programs, by**:

- Managing, contacting, and qualifying inbound warm/hot leads to Crimson Turkey
- Providing resources to leads to inform them of opportunities with Crimson
- Working as part of a high performing team to provide the best experience to potential Crimson students

**What are the main responsibilities for this role?**
- Making calls and responding to enquiries from leads to qualify them for sales processes, ensuring that data is diligently, accurately entered and managed within Crimson’s Client Relations Management (CRM) system Salesforce
- Updating the record of these leads and tracking their movements to the next stage of the sales pipeline in Salesforce
- Track Crimson events and plan accordingly to reach out to the event leads
- Schedule meetings for the leads to meet with Crimson’s Academic Advisors and Country Manager
- Planning and running local events to increase brand awareness for Crimson
- Establish, develop and maintain positive and professional customer interactions and relationships for Crimson
- Continuously improving sales techniques, processes and enhancing industry knowledge
- Engaging in outreach activities such as presenting at school talks, careers expos, and Crimson seminars when required
- Attending industry events as required
- Collating sales reports and data in an accurate and concise manner for management and Academic Advisors
- Responding to comments and enquiries on Crimson’s social media platforms if required

**What skills and experience are required?**
- Proficient in **English** - Spoken/Written
- Excellent communication skills: spoken and written
- School education at a recognised, strong academic/cultural/sports school in SA or elsewhere
- University education at a recognised SA institution, preferable one of the top public universities in SA or at a university abroad
- Experience in schools education, understanding the local schools market will be preferred
-Experience in university admissions will be preferred but not required
- Excellent organisational skills
- Professionalism, Time and Stress Management, Confidence, Positive attitude
(patience, empathy), Willingness to learn and go the extra mile
- Experience in the Education or professional services and using
CRM (Salesforce) and multiple systems and platforms

**Why work for Crimson?**
- Limitless development and exposure
- our internal promotions/role changes made up 33% of all recruitment last year.
- $1,000 training budget per year
- we love to level up
- Psychologist on staff
- Impressive fireside chats and workshops to help the team continuously level up
- Radical Candour is a feedback approach we live by
- We’re a global player with 28 markets (and growing) across the globe

If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you