Executive Head: Organisational Effectiveness and Change

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**Role Purpose/Business Unit**:

- The Executive Head: Organisational Effectiveness & Change role is based within the Vodacom Group HR team and leads the Group’s organisational effectiveness strategy across Vodacom’s Africa footprint (South Africa, Egypt, Safaricom, DRC, Tanzania, Kenya, and Lesotho). The role shapes the Vodacom Group OE strategy in collaboration with the Managing Executive: OE & Talent, and establishes tactical plans to drive simplicity, accountability, and effectiveness across VGL and the Vodacom OpCo’s. The role is also accountable for owning and driving the OE agenda for Vodacom South Africa and VGL as a shared service from Group.
- The role holder is expected to demonstrate a broad and comprehensive understanding of organisational effectiveness tools, industry trends and operating models to shape policy, processes and practices that enable the organisation to deliver the corporate strategy.
- The EHOD: OE & Change manages a team of professionals to deliver OE activities across the Group including, but not limited to, driving workforce planning and employment cost management, the analysis, design and delivery of operating model blueprints and frameworks, large-scale change and transformation management, and governance of the organisation’s job architecture frameworks.

**Your responsibilities will include**:

- Shape the Vodacom Group’s OE and change strategy, in collaboration with the ME: OE & Talent, in line with the wider HR and business strategy and establish plans and programmes to ensure execution.
- Serve as the Vodacom Group custodian of OE policies and processes, including workforce planning and headcount management, organisational operating model blueprints, and organisational effectiveness and job architecture.
- Embed Africa-wide OE best practice guidelines and frameworks, reference operating models and designs, and ensure local OpCo’s are aligned.
- Ensure OE capability is built across OpCo OE teams to ensure a sound understanding and practice of organisation effectiveness and design, workforce planning, and job architecture and evaluation.
- Serve as Vodacom OE SPOC to Vodafone Group OE, ensuring an effective interlock with Vodafone and successful integration of all Group OE programmes across the different OpCo’s.
- Lead the OE agenda for the South Africa OpCo and VGL end-to-end as a shared service out of Group.

**Operating Model & Organisation Design**:

- Ensure strategic fit of the organisational and functional blueprints for Vodacom.
- Lead the pro-active development of future-fit regional and macro-operating model blueprints through a sound understanding of the company strategy, industry trends, and organisational theory and best practice in service of the company’s strategic ambitions (organisation design, sourcing and location models, organisation sizing, and governance mechanisms).
- Communicate and influence at senior leadership levels across Group and local markets to proactively develop and deploy operating model changes and other organisational effectiveness improvements.
- Lead the development of large-scale change and transformation plans to enable the implementation of organisational effectiveness programmes, and support HRDs and business in execution.
- Drive Vodacom Group ExCo Operating Model SteerCo, chaired by Group CHRO, to review Group-wide operating model recommendations and resolve key issues and risks.
- Resolve complex issues around organisation design and guide the team as required, championing best practice.
- Champion and govern key structural guidelines and organisation design best practice across the markets to enable effective ways of working though optimal organisational shape and size.
- Lead annual OpCo Organisational Effectiveness Reviews and work closely with HRD’s and local OE to implement required changes to improve the simplicity and effectiveness of the business.

**Workforce Planning & Headcount Management**:

- Drive rigorous Headcount & Employment Cost management across VGL and the OpCo’s, working in close collaboration with Group Finance stakeholders, to ensure headcount and employment cost is managed and contained against market affordability.
- Ensure a smooth annual Headcount and Employment Cost planning process in alignment with Group Finance, HRD’s, and OpCo OE leads, as well as ensuring OpCo teams receive the correct guidance and support.
- Ensure the OpCo’s receive the necessary support to identify and leverage appropriate OE and cost levers to deliver employment savings to fund the company’s strategic growth drivers.
- Ensure a simple, yet rigorous Regional Headcount & Employment Cost governance and reporting framework is designed and implemented so that risks are identified timeously and the necessary corrective action is taken.

**Job Architecture Governance**:

- Serve a