IT Service Desk Agent

**Business Unit**:Discovery Central Services **Function**:IT Service Desk Support & Administration **Date**:5 Feb 2025 **Discovery - Group Information Services / Technology Services** **Service Desk Agent: 529HELP** **About Discovery** Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest...

**Are you a dynamic individual with a passion for communication and a knack for speaking fluent Mandarin?** As an IT Service Desk Agent, you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. **Requirements**: - Speak, read and write Mandarin fluently **Duties**: -...

**Are you a dynamic individual with a passion for communication and a knack for speaking fluent Italian?** As an IT Service Desk Agent, you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. **Requirements**: - Speak, read and write Italian fluently **Duties**: -...

**Are you a dynamic individual with a passion for communication and a knack for speaking fluent German?** As an IT Service Desk Agent, you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. **Requirements**: - Speak, read and write German fluently **Duties**: -...

Are you a dynamic individual with a passion for communication and a knack for speaking fluent German? As an IT Service Desk Agent , you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. Requirements -Speak, read and write German fluently Duties: -Receiving requests on the...

About the JobWe are looking for a talented Italian Speaking Service Desk Agent to join our team at Jai Search Consultancy. In this role, you will play a vital part in delivering exceptional customer service to our clients.Key ResponsibilitiesManage incoming calls, emails, and online requests from clientsProvide detailed solutions to complex technical...

Your First Line of IT Support, Delivering Solutions with Speed and PrecisionWe are looking for a detail-oriented Service Desk Agent with a knack for problem-solving and a passion for delivering top-tier IT support. Skilled in troubleshooting technical issues, providing exceptional customer service, and ensuring smooth day-to-day operations. Currently...

Your First Line of IT Support, Delivering Solutions with Speed and Precision We are looking for a detail-oriented Service Desk Agent with a knack for problem-solving and a passion for delivering top-tier IT support. Skilled in troubleshooting technical issues, providing exceptional customer service, and ensuring smooth day-to-day operations. Currently...

Job Purpose/ Job Summary: Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets. Ensure system related queries are resolved timeously and accurately to meet JSE Service Level Agreement Business Objectives through prioritising of logged calls on Service Now system.Financial / Business...

JOB TITLE - SERVICE DESK ANALYST PURPOSE OF THE JOB To provide customers support in terms of services/software/network/hardware or products in the following language: English. KEY RESPONSIBILITIES: - Acquisition of the specific and required information for performing the job that the Employer provides him/her with. - Providing level 1 technical support to...

**Overall Purpose of the Job** Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems and provides basic telephonic training on these systems when required. May...

Summary: Reporting to the IT Service Desk Manager, this is a highly customer focused and visible role requiring excellent communication, co-ordination, analytical and problem solving skills. The client is a law firm. **Job Description**: The Team The IT Service Desk forms part of Business services, Information Technology and provides a proactive,...

ResponsibilitiesTo extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking.Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analyzing and providing solutions.Develop and deploy solutions for all...

**Overall Purpose of the Job**: Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems and provides basic telephonic training on these systems when required. May...

Service Desk Analyst required for a client site in Sandton, Gauteng. Requirements is as follows - Grade 12 Diploma in IT MCSA/MCSE Certified - Microsoft Windows 10 - Microsoft Office 2016 and Microsoft 0365 - Microsoft end Point Manager admin centre (or other Management solutions) - Apple and Android products (Tablets/Phones) - Printing solutions (desktop...

**Company Overview:**At Planet Fitness, we strive to create a supportive environment where members can achieve their fitness goals. Our team is dedicated to providing exceptional service and ensuring that every member has a positive experience.Job Description:We are seeking an experienced Front Desk Manager to join our team. As the first point of contact for...

1.Servicing agent - RetentionHiring: Service Consultant – Insurance Retentions | Rivonia We're an independent insurance brokerage partnered with a leading short-term insurer in South Africa, looking for an experienced Service Consultant with a strong retention background to join our servicing department in Rivonia. If you excel at client engagement, policy...

Duties - Appropriately escalate unresolved queries to the next level of support - Track, route, and redirect problems to the correct resources - Update customer data and produce activity reports - Walk customers through a problem-solving process - Utilise excellent customer service skills and exceed customers’ expectations - Ensure proper recording,...

Position: Front Desk Administrator / Personal AssistantLocation: Sandton (initially), moving to Kempton ParkJob Summary:We are looking for an experienced and highly organized Front Desk Administrator / Personal Assistant to join a corporate advisory team. The ideal candidate will have experience in a fast-paced, corporate advisory or professional services...

Position : Front Desk Administrator / Personal AssistantLocation : Sandton (initially), moving to Kempton ParkJob Summary :We are looking for an experienced and highly organized Front Desk Administrator / Personal Assistant to join a corporate advisory team. The ideal candidate will have experience in a fast-paced, corporate advisory or professional services...