IT Service Desk Technician

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking.Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutionsDevelop and deploy solutions for all computer-related problems and...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking.Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutionsDevelop and deploy solutions for all computer-related problems and...

Provides 1st and 2nd level IT support across the organisation by applying a Customer First culture.To oversee the general maintenance and ensure daily operations, that meeting rooms audio and video equipment are in functional order, which includes but is not limited to projectors, cameras, speakers, and TVsResolving escalations and critical incidents and...

About This RoleThe Service Desk Operations Manager position is responsible for overseeing the daily operations of the service desk, ensuring that customer inquiries are resolved efficiently and effectively.Main ResponsibilitiesTeam Leadership: Lead and manage a team of service desk technicians to achieve business objectives.Process Improvement: Identify...

Role ResponsibilitiesThe IT Service Desk Technician will be responsible for:Providing technical support to internal stakeholders and customers.Resolving complex technical issues.Ensuring seamless day-to-day operations.RequirementsThe ideal candidate should possess:A minimum of 3-5 years experience in service desk, networking, and systems administration...

About the RoleWe are seeking a highly skilled IT Service Desk Technician to join our team at TalentCru.This role involves providing technical support to internal stakeholders and customers, resolving complex technical issues, and ensuring seamless day-to-day operations.Key responsibilities will include:To troubleshoot problems using diagnostic techniques and...

Service Assistant Job Responsibilities: - Takes telephonic calls from customers requiring technical assistance - Ensures a work ticket is opened on the internal logging system - Escalates more complex problems to a higher level of expertise within the organisation - Follows standard Service Desk Operating procedures including the accurate logging and...

**About Company** BluNova is a subsidiary of Blue Label Telecoms responsible for drawing value from its large heterogeneous corpus of data originating from multiple companies within the Blue Label group. With this data, we identify opportunities in the market and develop sustainable solutions to exploit these opportunities. We leverage scalable cloud...

Job Purpose/ Job Summary: Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets. Ensure system related queries are resolved timeously and accurately to meet JSE Service Level Agreement Business Objectives through prioritising of logged calls on Service Now system.Financial / Business...

**Field Service Technician job description** We are looking for an experienced, energetic and motivated Field Service Technician to join our team. As a Field Service Technician at our company, you will be responsible for ensuring proper task management in order to achieve outstanding customer satisfaction. **Field Service Technician duties and...

Duties - Appropriately escalate unresolved queries to the next level of support - Track, route, and redirect problems to the correct resources - Update customer data and produce activity reports - Walk customers through a problem-solving process - Utilise excellent customer service skills and exceed customers’ expectations - Ensure proper recording,...

Position: Front Desk Administrator / Personal AssistantLocation: Sandton (initially), moving to Kempton ParkJob Summary:We are looking for an experienced and highly organized Front Desk Administrator / Personal Assistant to join a corporate advisory team. The ideal candidate will have experience in a fast-paced, corporate advisory or professional services...

Position : Front Desk Administrator / Personal AssistantLocation : Sandton (initially), moving to Kempton ParkJob Summary :We are looking for an experienced and highly organized Front Desk Administrator / Personal Assistant to join a corporate advisory team. The ideal candidate will have experience in a fast-paced, corporate advisory or professional services...

JOB TITLE - SERVICE DESK ANALYST PURPOSE OF THE JOB To provide customers support in terms of services/software/network/hardware or products in the following language: English. KEY RESPONSIBILITIES: - Acquisition of the specific and required information for performing the job that the Employer provides him/her with. - Providing level 1 technical support to...

Alistair Group is looking for an IT Support Technician The IT Support Technician is part of the Technology department and is primarily responsible for inbound support tickets/inquires and resolving internal customer issues quickly. This individual must have professionalism, patience, and a people first attitude, while attention to detail is a must. This...

Job OverviewWe are seeking a skilled IT Service Desk Technician to join our team at TalentCru.This role involves providing technical support to internal stakeholders and customers, resolving complex technical issues, and ensuring seamless day-to-day operations.Key responsibilities will include:To extend technical support to internal stakeholders and...

**Are you a dynamic individual with a passion for communication and a knack for speaking fluent Mandarin?** As an IT Service Desk Agent, you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. **Requirements**: - Speak, read and write Mandarin fluently **Duties**: -...

**Are you a dynamic individual with a passion for communication and a knack for speaking fluent Italian?** As an IT Service Desk Agent, you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. **Requirements**: - Speak, read and write Italian fluently **Duties**: -...

**Are you a dynamic individual with a passion for communication and a knack for speaking fluent German?** As an IT Service Desk Agent, you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. **Requirements**: - Speak, read and write German fluently **Duties**: -...

Are you a dynamic individual with a passion for communication and a knack for speaking fluent German? As an IT Service Desk Agent , you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. Requirements -Speak, read and write German fluently Duties: -Receiving requests on the...