IT Service Desk Analyst

Our Client a Global tech firm is seeking a Senior Support Analyst to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates and an excellent working environment. **Requirements**: - Investigate, debug and troubleshoot code in order to resolve problems and defects. - Facilitate resolution of Incidents and Service...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking. - Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutions - Develop and deploy solutions for all computer-related problems...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking.Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutionsDevelop and deploy solutions for all computer-related problems and...

To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking.Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutionsDevelop and deploy solutions for all computer-related problems and...

The SDA needs to balance creative and technical problem-solving, customer service and collaboration to ensure that all users can successfully access and utilise required IT systems, services and infrastructure. The SDA also works closely with experts, vendors and specialists to provide assistance on tasks that are outside the scope of his/her knowledge of...

Provides 1st and 2nd level IT support across the organisation by applying a Customer First culture.To oversee the general maintenance and ensure daily operations, that meeting rooms audio and video equipment are in functional order, which includes but is not limited to projectors, cameras, speakers, and TVsResolving escalations and critical incidents and...

iOCO Infrastructure Services: Where Challengers and Innovators Thrive.We are currently hiring for the position of X2 Service Desk Agents I to join our IT support team. As Service Desk Agents, your primary duties will include responding to user inquiries, troubleshooting problems, and resolving technical issues related to hardware, software, and network...

To oversee the general maintenance and ensure daily operations, that meeting rooms audio and video equipment are in functional order, which includes but is not limited to projectors, cameras, speakers, and TVs - Resolving escalations and critical incidents and identifying areas creating tension, which can impact the interpersonal dynamics between service...

Duties - Appropriately escalate unresolved queries to the next level of support - Track, route, and redirect problems to the correct resources - Update customer data and produce activity reports - Walk customers through a problem-solving process - Utilise excellent customer service skills and exceed customers’ expectations - Ensure proper recording,...

Position: Front Desk Administrator / Personal AssistantLocation: Sandton (initially), moving to Kempton ParkJob Summary:We are looking for an experienced and highly organized Front Desk Administrator / Personal Assistant to join a corporate advisory team. The ideal candidate will have experience in a fast-paced, corporate advisory or professional services...

Position: Front Desk Administrator / Personal AssistantLocation: Sandton (initially), moving to Kempton ParkJob Summary:We are looking for an experienced and highly organized Front Desk Administrator / Personal Assistant to join a corporate advisory team. The ideal candidate will have experience in a fast-paced, corporate advisory or professional services...

Are you a dynamic individual with a passion for communication and a knack for speaking fluent Italian? As an IT Service Desk Agent , you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. Requirements -Speak, read and write Italian fluently Duties: -Receiving requests on...

Are you a dynamic individual with a passion for communication and a knack for speaking fluent German? As an IT Service Desk Agent , you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. Requirements -Speak, read and write German fluently Duties: -Receiving requests on the...

Service Design VisionaryWe require a Service Design Innovation Leader to drive strategic projects forward. This individual must possess expertise in service design, experience strategy, and business process optimisation to shape how services are designed, delivered, and evolved.About Our TeamOur team is committed to excellence, working collaboratively to...

To provide analyses, support, training, mentoring and escalation advice to the iStore Technical desks and Senior Support Consultants. With a focus on technical skills, customer experience and adherence to polices and procedures at the Technical Desk and the in-store iOS repair centres. To ensure the day to day compliance of policies and procedures across...

Sabenza IT Recruitment seeks a seasoned Business Analyst to join our team.Key ResponsibilitiesDevelop and maintain business knowledge through research and analysis of market trends.Analyse complex data to identify areas for process improvement and implement changes.Required Skills and QualificationsPossess advanced diplomas or national first degrees (NQF...

**Purpose of the Job** Maintains a positive image of the company through management of the information desk. Sells gift cards and attends to visitors in a welcoming, pleasant, professional and courteous manner ensuring accurate information is provided at all times and that the information desk runs smoothly, efficiently and effectively according to standard...

**Specific Responsibilities** **Service Management** - Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service - Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary - Taking ownership of critical incidents, coordinating with...

Job Summary: As a Guest Experience Supervisor at Marriott International, you will be responsible for ensuring exceptional guest service by managing the front desk operations, processing guest check-ins, and handling payment transactions. Your role will involve verifying guest identities, assigning rooms, and securing payments. You will also be responsible...

Strategic PartnershipWe require a Business Transformation Specialist to lead the development of service design strategies. This specialist must possess expertise in user-centred design and service blueprinting to drive business transformation.About Our Work EnvironmentOur team operates in an agile environment, collaborating with product, tech, and...