Multilingual Service Desk Agent

1 week ago


Sandton, South Africa Jai Search Consultancy Full time

About the Job

We are looking for a talented Italian Speaking Service Desk Agent to join our team at Jai Search Consultancy. In this role, you will play a vital part in delivering exceptional customer service to our clients.

Key Responsibilities

  • Manage incoming calls, emails, and online requests from clients
  • Provide detailed solutions to complex technical issues
  • Document all interactions and resolutions in our database

Qualifications

  • Demonstrated proficiency in Italian language and culture
  • Proven experience in customer-facing roles
  • Strong analytical and problem-solving skills

Benefits

  • Flexible working hours and hybrid location
  • Opportunities for career growth and advancement
  • A comprehensive benefits package

Please submit your application, including your CV and any relevant certifications.



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