Senior Claims Manager

1 month ago

Johannesburg, South Africa Armstrong Appointments Full time

Our client is seeking a hands-on high-level Senior Claims Manager that will be based in Johannesburg, South Africa, responsible for the professional handling of a broad portfolio of general property, engineering, mining, casualty / financial lines claims, underwritten in both retail and international wholesale markets. The position reports into the Head of UK Claims, London, with a dotted line into the South Africa branch executive leadership.

Main job function

- Deliver the highest quality claim handling and customer services.
- Handle claims of varying severity within defined technical authority including, coverage review, fact investigation, loss evaluation, and designing and executing on an appropriate claim resolution strategy.
- Set and maintain appropriate and timely indemnity and expense reserves in accordance with Claims Handling Expectations and Guidelines.
- Proactive diary management to drive claims toward a timely resolution.
- Develop and implement appropriate strategy for fair claim resolution, to include settlement negotiation where needed.
- Select, direct and manage external experts and vendors, including working with experts to set appropriate budgets and effectively manage costs. Select and manage outside attorneys, where needed, including working with attorneys to set appropriate resolution strategy and budget and proactively managing costs.
- Regularly provide actionable claims insights and input to internal stakeholders, including underwriters, sales and risk engineering, and studies review and analysis relating to claims, emerging risks, legal, regulatory and societal developments and other industry topics.
- Assist Underwriting and others with contractual wording and risk assessments associated with particular policies or risks.
- Keep Claim Management and Internal Stakeholders aware of loss potential and material claim developments, consistent with the Claim Handling Expectations and Standard Operating Procedures.
- Provide accurate information and data for Claims’ reporting. Comply with internal governance, legal and regulatory requirements.
- Regular Claims and Insurance Industry training/education, including obtaining applicable insurance certifications/designations. Participate in regional and global projects as requested and required.

Qualifications

Completed Matric. Degree / Diploma will be advantageous.

Experience/Criteria

Minimum 10 years Claims or Insurance Industry experience. Background working in the primary insurance market is preferred.

A desire to learn and develop as a person and as an insurance professional.

Curious, energetic, confident, collaborative, proactive, problem solver who is prepared to contribute towards all areas of the CorSo business.

Ability to work independently and as part of a team.

Strong coverage, investigation, loss evaluation and claim valuation skills. Strong negotiation skills with a desire to continue development of such skills.

Ability to engage and manage external experts, including proactive cost management.

Strong litigation and outside attorney management skills.

Strong understanding of underwriting and other insurance functions.

Strong computer skills including proficiency in the use of MS Office (Word, Excel, Power Point), MS Outlook, and the use of Internet for research and investigation.

Remuneration

R1.3 – R1.4 million Base Salary

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

#J-18808-Ljbffr

  • Senior Claims Manager

    2 weeks ago

    Johannesburg, South Africa Armstrong Appointments Full time

    Our client is seeking a hands-on high-level Senior Claims Manager that will be based in Johannesburg, South Africa, responsible for the professional handling of a broad portfolio of general property, engineering, mining, casualty / financial lines claims, underwritten in both retail and international wholesale markets. The position reports into the Head of...

  • Senior Claims Management Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa ATripleA Recruitment and Temps Full time

    We are looking for a highly skilled and detail-oriented Senior Claims Management Specialist to join our team at ATripleA Recruitment and Temps.As a Senior Claims Management Specialist, you will be responsible for the day-to-day management of claims, including administering claims and opening files, managing repudiations, and ensuring fair and diplomatic...

  • Senior Claims Manager

    3 months ago

    Johannesburg, South Africa Armstrong Appointments Full time

    Our client is seeking a hands-on high-level Senior Claims Manager that will be based in Johannesburg, South Africa, responsible for the professional handling of a broad portfolio of general property, engineering, mining, casualty / financial lines claims, underwritten in both retail and international wholesale markets. The position reports into the Head of...

  • Senior Claims Manager

    3 months ago

    Johannesburg, South Africa Armstrong Appointments Full time

    Our client is seeking a hands-on high-level Senior Claims Manager that will be based in Johannesburg, South Africa, responsible for the professional handling of a broad portfolio of general property, engineering, mining, casualty / financial lines claims, underwritten in both retail and international wholesale markets. The position reports into the Head of...

  • Senior Claims Negotiator

    4 months ago

    Johannesburg, South Africa Six Sense Full time

    Well established Underwriting Managers firm is looking to appoint a Senior Claims Negotiator. **SKILLS, QUALIFICATIONS & RESPONSIBILITIES**: - Education: Matric - A minimum of 10 years’ commercial claims experience in the insurance industry specifically building/property claims - non-motor, property claims experience - Short-term Insurance qualifications...

  • Senior Claims Investigation Manager

    6 months ago

    Johannesburg, South Africa HeadHunters Full time

    **Reference** - PE002301/LS**Location** - Gauteng, JHB - Northern Suburbs**Salary Interval** - Monthly**Package** - None-negotiable**Description** **Our client in the **Insurance / Financial Services industry **is currently looking to employ** a Senior Claims Investigation Manager based in Bryanston (Johannesburg).** **A wonderful career opportunity awaits...

  • Senior Claims Officer

    2 months ago

    Johannesburg, South Africa Planned Talent Full time

    Our client is a leading global organization in the reinsurance industry, committed to providing comprehensive risk solutions. Their team is dynamic, forward-thinking, and focused on excellence in service delivery. They are currently seeking a highly experienced Senior Claims Officer to join their growing team.More about the opportunity:As a Senior Claims...

  • Senior Claims Officer

    2 months ago

    Johannesburg, South Africa Planned Talent Full time

    Our client is a leading global organization in the reinsurance industry, committed to providing comprehensive risk solutions. Their team is dynamic, forward-thinking, and focused on excellence in service delivery. They are currently seeking a highly experienced Senior Claims Officer to join their growing team. More about the opportunity: As a Senior Claims...

  • Senior Claims Specialist

    1 week ago

    Johannesburg, Gauteng, South Africa Momentum Metropolitan Holdings Limited Full time

    Job Title: Senior Claims SpecialistAbout the Role:We are seeking a highly skilled and experienced Senior Claims Specialist to join our team at Momentum Metropolitan Holdings Limited.Responsibilities:Handle and settle motor and non-motor own damage claims in accordance with applicable policies and standard operating procedures.Ensure timely resolution of...

  • Claims Management Specialist

    1 month ago

    Johannesburg, Gauteng, South Africa Planned Talent Pty (Ltd) Full time

    Senior Claims OfficerPlanned Talent Pty (Ltd) is seeking a highly experienced Senior Claims Officer to oversee the management of reinsurance claims, ensuring accuracy, compliance, and efficient handling of claim processes.This role requires strong expertise in claims administration and a deep understanding of the reinsurance sector, as well as excellent...

  • Senior Claims Negotiator

    6 months ago

    Johannesburg, South Africa Six Sense Full time

    Gauteng, JHB - Eastern Suburbs - Annually Cost To Company (Market related) Well established Underwriting Managers firm is looking to appoint a Senior claims negotiator. **SKILLS,QUALIFICATIONS & RESPONSIBILITIES**: - Education: Matric - A minimum of 10 years’ commercial claims experience in the insurance industry specifically building/property claims -...

  • Senior Claims Negotiator

    6 months ago

    Johannesburg, South Africa Six Sense Full time

    Gauteng, JHB - Eastern Suburbs - Annually Cost To Company (Market related) Well established Underwriting Managers firm is looking to appoint a Senior Claims Negotiator. **SKILLS, QUALIFICATIONS & RESPONSIBILITIES**: - Education: Matric - A minimum of 10 years’ commercial claims experience in the insurance industry specifically building/property claims -...

  • Senior Commercial Claims Operations Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    About the RoleWe are seeking a seasoned Senior Commercial Claims Operations Manager to lead our team in delivering exceptional client service and managing commercial claims effectively.

  • Senior Claims and Authorizations Manager

    2 months ago

    Johannesburg, Gauteng, South Africa SALT Employee Benefits Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Claims and Authorizations Manager to join our team at SALT Employee Benefits. The successful candidate will be responsible for coordinating and monitoring all claim and related activities, ensuring accurate processing and authorization of claims, and maintaining strong relationships with...

  • Senior Claims Manager

    6 months ago

    Johannesburg North, South Africa Network Building and Talent Acquisition Full time

    You will spearhead a dynamic team tasked with delving into motor claims investigations. In this pivotal role, thorough examinations of claims are conducted, to guarantee strict compliance with Company SOP’s and Regulatory mandates. Positioned at a senior level, the emphasis lies on propelling continuous enhancements, eradicating discrepancies, minimizing...

  • Senior Claims Officer

    2 months ago

    Johannesburg, Gauteng, South Africa Planned Talent Full time

    Senior Claims Officer - Reinsurance ExpertPlanned Talent is seeking a highly experienced Senior Claims Officer to join their growing team in the reinsurance industry. As a key member of the team, you will be responsible for overseeing the management of reinsurance claims, ensuring accuracy, compliance, and efficient handling of claim processes.Key...

  • Claims Department Manager

    4 months ago

    Johannesburg, South Africa Trafalgar Property Management (Pty) Ltd Full time

    Trafalgar is the leading property rental agency across South Africa, letting and managing residential properties across all major metropolitan areas. Trafalgar has a wide selection of homes to rent, to suit all budgets, tastes and areas. Trafalgar offers full-service sectional title and home owners association (“HOA”) property management services across...

  • Claims Manager/risk Manager

    6 months ago

    Johannesburg, South Africa Exclusively Remote Full time

    Risk Manager specializing in the Healthcare Industry. This RM will be overseeing a team for claims management and claims consulting. Employee will have oversight of Risk Management policies and procedures and streamline the implementation and training of company employees. Employee should be knowledgeable in investigating and evaluating claims, determining...

  • Senior Claims Assessor

    4 months ago

    Johannesburg, South Africa FirstRand Full time

    Job Description Hello Future Senior Claims Assessor Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FirstRand Life Assurance, you will be surrounded by unique talents, diverse minds, and an adaptable...

  • Senior Claims Manager

    3 weeks ago

    Johannesburg, Gauteng, South Africa SALT Employee Benefits Full time

    Job Description:We are seeking a highly skilled Senior Claims Manager to join our team at SALT Employee Benefits. This is a key role that requires a strong understanding of pension funds and the ability to manage complex claims processes.About the Role:The Senior Claims Manager will be responsible for coordinating and monitoring all claim activities,...