Senior Claims Investigation Manager

1 week ago


Johannesburg, South Africa HeadHunters Full time

**Reference**
- PE002301/LS**Location**
- Gauteng, JHB - Northern Suburbs**Salary Interval**
- Monthly**Package**
- None-negotiable**Description**

**Our client in the **Insurance / Financial Services industry **is currently looking to employ** a Senior Claims Investigation Manager based in Bryanston (Johannesburg).**

**A wonderful career opportunity awaits you.**

**Requirements**:

- Completed Tertiary Qualification.
- Minimum of 5 to 10 years' experience in a similar or related role.
- Previous people management experience (Leadership Roles) - advantageous.
- Registration as a representative with the FSCA in terms of the FAIS Act - advantageous.
- Strong proficiency in Microsoft Excel and Internet navigation.
- Manage a high volume of claim reviews in a fast-paced environment.
- Ability to teach and coach junior team members.
- Time management
- Results driven - history of consistently meeting targets.
- Ability to work under pressure.
- Analytical, negotiation, decision-making and problem-solving skills.
- Effective communication skills, both oral and written.
- Ability to work independently and as a member of a team.
- Strong process improvement and data analytics skills.
- Enjoy working within a team environment.

**Responsibilities and expectations but not limited to**:

- Technical expert whose primary focus is driving a team 5 desktop investigators (technicians) to achieve the required result.
- Oversight and management of the team.
- Conduct regular reviews of claims individually and collaboratively in teams to evaluate the claim process and investigation techniques.
- Ensure team members achieve set targets and maintain quality standards through monitoring and course correction of daily performance.
- Provide effective leadership to create a team committed to the overall vision of the company.
- Perform performance management, offering continuous feedback to employees on strengths and development areas.
- Responsible for capacity planning of the team.
- Motivate and inspire team members, fostering consistent high performance.
- Recommend and implement best practices to ensure adherence to company policies and insurance industry regulations throughout the claims investigation process.
- Maintain a strong professional knowledge of claims regulatory and legal environments.
- Serve as a claims technical resource, providing guidance and support to desktop claim investigators.
- Coach or train less experienced desktop claim investigators and contribute to shaping training for the claim’s teams.
- Provide insights and enhancements to the claims process.


  • Senior Claims Manager

    3 weeks ago


    Johannesburg North, South Africa Network Building and Talent Acquisition Full time

    You will spearhead a dynamic team tasked with delving into motor claims investigations. In this pivotal role, thorough examinations of claims are conducted, to guarantee strict compliance with Company SOP’s and Regulatory mandates. Positioned at a senior level, the emphasis lies on propelling continuous enhancements, eradicating discrepancies, minimizing...


  • Johannesburg, Gauteng, South Africa HeadHunters Full time

    Reference PE002301/LSLocation Gauteng, JHB Northern SuburbsSalary Interval MonthlyPackage NonenegotiableDescriptionOur client in the Insurance / Financial Services industry is currently looking to employ a Senior Claims Investigation Manager based in Bryanston (Johannesburg).**A wonderful career opportunity awaits you.Requirements: Completed Tertiary...


  • Johannesburg, South Africa Prime Meridian Direct Full time

    Use industry knowledge and strong motor claims investigative skills to lead, guide and mentor a team of junior investigators to meet the set targets. Main responsibilities Oversight and management of a team of desk top investigators Use technical expertise to guide your team and ensure that set targets are achieved while maintaining quality...


  • Johannesburg, Gauteng, South Africa Prime Meridian Direct Full time

    Use industry knowledge and strong motor claims investigative skills to lead, guide and mentor a team of junior investigators to meet the set targets.Main responsibilitiesOversight and management of a team of desk top investigatorsUse technical expertise to guide your team and ensure that set targets are achieved while maintaining quality standardsMonitor and...


  • Johannesburg, South Africa Sanlam Full time

    MiWayLife is dedicated to supporting, growing and empowering clients with affordable, simple, and suitable solutions, primarily through telephonic intermediary channels. We have approximately 80 tied sales agents, all dedicated to meeting the financial needs of our clients and prospective clients. MiWayLife’s vision is to establish a world-class direct...


  • Johannesburg, Gauteng, South Africa Sanlam Full time

    MiWayLife is dedicated to supporting, growing and empowering clients with affordable, simple, and suitable solutions, primarily through telephonic intermediary channels. We have approximately 80 tied sales agents, all dedicated to meeting the financial needs of our clients and prospective clients. MiWayLife's vision is to establish a world-class direct...


  • Johannesburg, South Africa Exclusively Remote Full time

    Risk Manager specializing in the Healthcare Industry. This RM will be overseeing a team for claims management and claims consulting. Employee will have oversight of Risk Management policies and procedures and streamline the implementation and training of company employees. Employee should be knowledgeable in investigating and evaluating claims, determining...


  • Johannesburg, Gauteng, South Africa TalentCru Full time

    Our client in the telecommunications industry is seeking a dedicated Senior Claims Assessor to join their team and make a real difference in people's lives. This individual will play a crucial role in evaluating and processing death, critical illness, disability and incapacity claims. They must assess the validity of claims and ensure that they meet the...


  • Johannesburg, South Africa Adzuna ZA B C2 Full time

    Our client in the telecommunications industry is seeking a dedicated Senior Claims Assessor to join their team and make a real difference in people's lives. This individual will play a crucial role in evaluating and processing death, critical illness, disability and incapacity claims. They must assess the validity of claims and ensure that they meet the...


  • Johannesburg, South Africa TalentCru Full time

    Our client in the telecommunications industry is seeking a dedicated Senior Claims Assessor to join their team and make a real difference in people's lives. This individual will play a crucial role in evaluating and processing death, critical illness, disability and incapacity claims. They must assess the validity of claims and ensure that they meet the...


  • Johannesburg, South Africa TalentCru Full time

    Our client in the telecommunications industry is seeking a dedicated Senior Claims Assessor to join their team and make a real difference in people's lives. This individual will play a crucial role in evaluating and processing death, critical illness, disability and incapacity claims. They must assess the validity of claims and ensure that they meet the...


  • Johannesburg, South Africa Ultra Personnel Full time

    Matric Certificate with Mathematics Regulatory Exam and Higher Certificate in Short term Insurance - NQF 5 Degree in Law or Risk Management or similar is preferred Leadership / Management Development Certification is preferred Class of Business certification (Personal Lines & Commercial Lines) Must be compliant with FAIS Fit and Proper requirements with...


  • Johannesburg, South Africa Swiss RE Full time

    **About the Role**: This is a high-level Claims position based in Johannesburg, South Africa, responsible for the professional handling of a broad portfolio of general property, engineering, mining & casualty / financial lines claims, underwritten in both the retail and international wholesale markets. You will be equally comfortable acting as Lead or as a...


  • Johannesburg, South Africa Vodafone Full time

    . When it comes to creating a place where everyone is welcome, we're number 1.  The number 1 Top Employer in South Africa.  Certified by the Top Employer Institute 2024.   Role Purpose/Business Unit: As a Senior Claims Assessor, you will play a crucial role in evaluating and processing  Death, Critical illness, Disability and Incapacity...


  • Johannesburg, Gauteng, South Africa Swiss RE Full time

    About the Role:This is a high-level Claims position based in Johannesburg, South Africa, responsible for the professional handling of a broad portfolio of general property, engineering, mining & casualty / financial lines claims, underwritten in both the retail and international wholesale markets.You will be equally comfortable acting as Lead or as a...

  • Senior Investigator

    4 weeks ago


    Johannesburg, South Africa IntelliStaff Full time

    Our client in the security industry is urgently looking to employ a Senior Investigator at their organization Location: Woodmead, Gauteng Job Description:To plan, implement, co-ordinate, control and maintain a professional investigation service to safeguard, investigate the theft of, and recover assets and information of Combined Private Investigations and...


  • Johannesburg, South Africa Sanlam Full time

    **OPPORTUNITY** - Santam Broker Solutions has a position available for an Executive Head of Claims at senior management level preferably based in Johannesburg. The position reports to the Chief Executive Officer of Broker Solutions.**WHAT WILL YOU DO** - To provide strategic and operational direction to optimise and manage the end-to-end claims value chain...

  • Investigator

    1 week ago


    Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Investigator

    5 days ago


    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...


  • Johannesburg, South Africa Nedbank Full time

    **Requisition Details & Talent Acquisition Contact** - REQ 129389- Tshego Semenya- Location: Johannebsurg**Cluster** - Group Risk**Career Stream** - Forensics**Leadership Pipeline** - Manage Managers (MM)**Position** - Senior Manager Investigations**Job Purpose** - Lead fraud investigations for Nedbank, create a comprehensive operational strategy and...