Senior Claims Manager

1 month ago


Johannesburg, Gauteng, South Africa SALT Employee Benefits Full time
Job Description:

We are seeking a highly skilled Senior Claims Manager to join our team at SALT Employee Benefits. This is a key role that requires a strong understanding of pension funds and the ability to manage complex claims processes.

About the Role:

The Senior Claims Manager will be responsible for coordinating and monitoring all claim activities, ensuring accurate checking and authorizing of claims, and managing delivery and query resolution to avoid complaints/escalations. They will also be responsible for compiling data, preparing documents for audits, and responding to audit queries.

This role involves effective stakeholder management, including communication with clients, internal departments, and external service providers. The successful candidate will have excellent interpersonal skills and be able to work under pressure while maintaining attention to detail.

Key Responsibilities:
  • Coordinate and monitor all claim activities, including accurate checking and authorizing of claims
  • Manage delivery and query resolution to avoid complaints/escalations
  • Compile data, prepare documents for audits, and respond to audit queries
  • Effectively manage stakeholders, including clients, internal departments, and external service providers
  • Work under pressure while maintaining attention to detail
Requirements:

To be successful in this role, you will need:

  • A minimum of 5 years' experience in a similar position within an employee benefits company
  • Strong knowledge of the Pension Funds Act and pension fund administration
  • Excellent interpersonal skills and ability to communicate effectively with stakeholders
  • Ability to work under pressure while maintaining attention to detail
Salary and Benefits:

The salary for this role is R750,000 per annum, plus benefits including medical aid, retirement annuity, and life insurance.



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