Senior Claims Manager

2 months ago

Johannesburg, South Africa Armstrong Appointments Full time

Our client is seeking a hands-on high-level Senior Claims Manager that will be based in Johannesburg, South Africa, responsible for the professional handling of a broad portfolio of general property, engineering, mining, casualty / financial lines claims, underwritten in both retail and international wholesale markets. The position reports into the Head of UK Claims, London, with a dotted line into the South Africa branch executive leadership.

Main job function

  • Deliver the highest quality claim handling and customer services.
  • Handle claims of varying severity within defined technical authority including, coverage review, fact investigation, loss evaluation, and designing and executing on an appropriate claim resolution strategy.
  • Set and maintain appropriate and timely indemnity and expense reserves in accordance with Claims Handling Expectations and Guidelines.
  • Proactive diary management to drive claims toward a timely resolution.
  • Develop and implement appropriate strategy for fair claim resolution, to include settlement negotiation where needed.
  • Select, direct and manage external experts and vendors, including working with experts to set appropriate budgets and effectively manage costs. Select and manage outside attorneys, where needed, including working with attorneys to set appropriate resolution strategy and budget and proactively managing costs.
  • Regularly provide actionable claims insights and input to internal stakeholders, including underwriters, sales and risk engineering, and studies review and analysis relating to claims, emerging risks, legal, regulatory and societal developments and other industry topics.
  • Assist Underwriting and others with contractual wording and risk assessments associated with particular policies or risks.
  • Keep Claim Management and Internal Stakeholders aware of loss potential and material claim developments, consistent with the Claim Handling Expectations and Standard Operating Procedures.
  • Provide accurate information and data for Claims'' reporting. Comply with internal governance, legal and regulatory requirements.
  • Regular Claims and Insurance Industry training/education, including obtaining applicable insurance certifications/designations. Participate in regional and global projects as requested and required.

Qualifications

Completed Matric. Degree / Diploma will be advantageous

Experience/Criteria

Minimum 10 years Claims or Insurance Industry experience. Background working in the primary insurance market is preferred.

A desire to learn and develop as a person and as an insurance professional.

Curious, energetic, confident, collaborative, proactive, problem solver who is prepared to contribute towards all areas of the CorSo business.

Ability to work independently and as part of a team.

Strong coverage, investigation, loss evaluation and claim valuation skills. Strong negotiation skills with a desire to continue development of such skills.

Ability to engage and manage external experts, including proactive cost management.

Strong litigation and outside attorney management skills.

Strong understanding of underwriting and other insurance functions.

Strong computer skills including proficiency in the use of MS Office (Word, Excel, Power Point), MS Outlook, and the use of Internet for research and investigation. #LI-Hybrid

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

  • Senior Claims Manager

    1 month ago

    Johannesburg, Gauteng, South Africa Armstrong Appointments Full time

    Senior Claims Manager Job DescriptionArmstrong Appointments is seeking a highly skilled Senior Claims Manager to join our team in Johannesburg, South Africa. As a key member of our claims team, you will be responsible for handling a broad portfolio of general property, engineering, mining, casualty/financial lines claims.Main Responsibilities:Deliver...

  • Senior Claims Manager

    1 month ago

    Johannesburg, Gauteng, South Africa Armstrong Appointments Full time

    Senior Claims Manager Job DescriptionArmstrong Appointments is seeking a highly skilled Senior Claims Manager to join our team in Johannesburg, South Africa. As a key member of our claims team, you will be responsible for handling a broad portfolio of general property, engineering, mining, casualty/financial lines claims.Main Responsibilities:Deliver...

  • Senior Claims Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Armstrong Appointments Full time

    Job Title: Senior Claims ManagerArmstrong Appointments is seeking a highly skilled Senior Claims Manager to join our team in Johannesburg, South Africa. As a key member of our claims team, you will be responsible for handling a broad portfolio of general property, engineering, mining, casualty / financial lines claims.Main Responsibilities:Deliver...

  • Senior Claims Manager

    2 months ago

    Johannesburg, Gauteng, South Africa SALT Employee Benefits Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Claims Manager to join our team at SALT Employee Benefits. As a key member of our team, you will be responsible for coordinating and monitoring all claim and related activities, ensuring accurate processing and authorization of claims, and maintaining strong relationships with clients and...

  • Senior Claims Officer

    1 month ago

    Johannesburg, Gauteng, South Africa Planned Talent Full time

    Senior Claims OfficerPlanned Talent is seeking a highly experienced Senior Claims Officer to join our client's growing team in the reinsurance industry.About the OpportunityThis role requires strong expertise in claims administration and a deep understanding of the reinsurance sector.Key ResponsibilitiesManage and process a portfolio of reinsurance claims,...

  • Senior Claims Manager

    1 month ago

    Johannesburg, Gauteng, South Africa SALT Employee Benefits Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Claims Manager to join our team at SALT Employee Benefits. The successful candidate will be responsible for coordinating and monitoring all claim and related activities, ensuring accurate processing and authorization of claims, and maintaining strong relationships with clients and...

  • Senior Claims Manager

    2 months ago

    Johannesburg, South Africa Armstrong Appointments Full time

    Our client is seeking a hands-on high-level Senior Claims Manager that will be based in Johannesburg, South Africa, responsible for the professional handling of a broad portfolio of general property, engineering, mining, casualty / financial lines claims, underwritten in both retail and international wholesale markets. The position reports into the Head of...

  • Senior Claims Officer

    4 weeks ago

    Johannesburg, Gauteng, South Africa The Working Earth Full time

    The Working Earth is seeking a highly skilled Senior Claims Officer to lead our reinsurance claims team. As a key member of our organization, you will be responsible for conducting in-depth investigations of complex reinsurance claims, interpreting reinsurance contracts and policies, and negotiating with cedents, claimants, and other parties involved in the...

  • Senior Claims Specialist

    3 weeks ago

    Johannesburg CBD, South Africa Rand Mutual Admin Services Full time

    Job Title: Senior Claims AssessorJob Summary:We are seeking a highly skilled Senior Claims Assessor to join our team at Rand Mutual Admin Services. As a Senior Claims Assessor, you will be responsible for adjudicating and processing claims in an effective and efficient manner within the prescribed guidelines set out by Rand Mutual Assurance.Key...

  • Senior Claims Examiner

    2 months ago

    Johannesburg, Gauteng, South Africa TalentCru Full time

    Senior Claims Assessor Job DescriptionTalentCru is seeking a highly skilled Senior Claims Assessor to join our team. As a Senior Claims Assessor, you will play a critical role in evaluating and processing death, critical illness, disability, and incapacity claims.Key Responsibilities:Evaluate and process claims in accordance with fund rules, policies,...

  • Senior Claims Officer

    4 weeks ago

    Johannesburg, South Africa Jobted ZA C2 Full time

    Our client is a leading global organization in the reinsurance industry, committed to providing comprehensive risk solutions. Their team is dynamic, forward-thinking, and focused on excellence in service delivery. They are currently seeking a highly experienced Senior Claims Officer to join their growing team. More about the opportunity: As a Senior Claims...

  • Senior Claims and Authorizations Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa SALT Employee Benefits Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Claims and Authorizations Manager to join our team at SALT Employee Benefits. The successful candidate will be responsible for coordinating and monitoring all claim and related activities, ensuring accurate processing and authorization of claims, and maintaining strong relationships with...

  • Senior Claims Negotiator

    3 months ago

    Johannesburg, South Africa Six Sense Full time

    Well established Underwriting Managers firm is looking to appoint a Senior Claims Negotiator. **SKILLS, QUALIFICATIONS & RESPONSIBILITIES**: - Education: Matric - A minimum of 10 years’ commercial claims experience in the insurance industry specifically building/property claims - non-motor, property claims experience - Short-term Insurance qualifications...

  • Senior Claims Officer

    3 weeks ago

    Johannesburg, Gauteng, South Africa The Working Earth Full time

    Job Title: Senior Claims OfficerJob Summary: We are seeking a highly skilled Senior Claims Officer to join our team at The Working Earth. As a Senior Claims Officer, you will be responsible for handling complex reinsurance claims, interpreting reinsurance contracts, and negotiating with cedents and claimants.Key Responsibilities:Conduct in-depth...

  • Senior Claims Officer

    1 month ago

    Johannesburg, South Africa Planned Talent Full time

    Our client is a leading global organization in the reinsurance industry, committed to providing comprehensive risk solutions. Their team is dynamic, forward-thinking, and focused on excellence in service delivery. They are currently seeking a highly experienced Senior Claims Officer to join their growing team.More about the opportunity:As a Senior Claims...

  • Senior Claims Officer

    1 month ago

    Johannesburg, South Africa Planned Talent Full time

    Our client is a leading global organization in the reinsurance industry, committed to providing comprehensive risk solutions. Their team is dynamic, forward-thinking, and focused on excellence in service delivery. They are currently seeking a highly experienced Senior Claims Officer to join their growing team. More about the opportunity: As a Senior Claims...

  • Senior Claims Investigation Manager

    5 months ago

    Johannesburg, South Africa HeadHunters Full time

    **Reference** - PE002301/LS**Location** - Gauteng, JHB - Northern Suburbs**Salary Interval** - Monthly**Package** - None-negotiable**Description** **Our client in the **Insurance / Financial Services industry **is currently looking to employ** a Senior Claims Investigation Manager based in Bryanston (Johannesburg).** **A wonderful career opportunity awaits...

  • Senior Claims Manager

    7 days ago

    Johannesburg, South Africa Armstrong Appointments Full time

    Our client is seeking a hands-on high-level Senior Claims Manager that will be based in Johannesburg, South Africa, responsible for the professional handling of a broad portfolio of general property, engineering, mining, casualty / financial lines claims, underwritten in both retail and international wholesale markets. The position reports into the Head of...

  • Claims Management Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Planned Talent Pty (Ltd) Full time

    Senior Claims OfficerPlanned Talent Pty (Ltd) is seeking a highly experienced Senior Claims Officer to oversee the management of reinsurance claims, ensuring accuracy, compliance, and efficient handling of claim processes.This role requires strong expertise in claims administration and a deep understanding of the reinsurance sector, as well as excellent...

  • Senior Claims Negotiator

    6 months ago

    Johannesburg, South Africa Six Sense Full time

    Gauteng, JHB - Eastern Suburbs - Annually Cost To Company (Market related) Well established Underwriting Managers firm is looking to appoint a Senior claims negotiator. **SKILLS,QUALIFICATIONS & RESPONSIBILITIES**: - Education: Matric - A minimum of 10 years’ commercial claims experience in the insurance industry specifically building/property claims -...