Customer Service and Order Processing Specialist
2 days ago
Job Title: Order Fulfillment Associate / Customer Service Representative / Sales Order Coordinator / Client Support Specialist Location: Remote (Ability to work within specified time zones as needed) Work Schedule: Flexible based on company needs, typically Monday to Friday. Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan. Job Overview We are looking for a Customer Service and Order Processing Specialist to handle customer inquiries and manage order fulfillment. You will ensure a high level of customer satisfaction by providing excellent service and accurate order processing. Key Responsibilities Respond to customer inquiries via phone, email, and live chat. Process orders and ensure timely shipment and delivery. Update customer accounts and manage order documentation. Resolve customer complaints and issues promptly. Coordinate with warehouse and logistics teams for order fulfillment. Maintain knowledge of products and services to assist customers effectively. Qualifications High school diploma or equivalent; college degree preferred. Experience in customer service and order processing roles. Familiarity with CRM and order management systems. Skills Exceptional communication and interpersonal skills. Strong attention to detail and organizational abilities. Proficiency in Microsoft Office Suite and relevant software. Ability to multitask in a fast-paced environment. Nice to Haves Experience in the e-commerce or retail industry. Knowledge of inventory management. Multilingual capabilities. About You You are customer-centric and thrive on providing excellent service. Your meticulous nature ensures orders are processed accurately, and you handle issues with patience and efficiency. You are a team player who contributes positively to the work environment.
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Customer Service and Order Fulfillment Specialist
2 months ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeJob DescriptionWe are seeking a highly organized and detail-oriented Customer Service and Order Fulfillment Specialist to join our team at West Coast Personnel. As an Orders Administrator, you will play a critical role in ensuring seamless customer experiences.Key Responsibilities:Order Processing:Ensure all customer orders are processed accurately and...
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Order Administration Specialist
4 weeks ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeWest Coast Personnel is a dynamic company seeking an experienced professional to fill the role of Order Administration Specialist.The ideal candidate will have a passion for customer service and experience in sales and manufacturing.Salary: R12,135.00 per month (competitive basic salary)Job Description:Sales Order ProcessingCapture sales orders accurately...
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Customer Service and Order Fulfillment Associate
4 weeks ago
Cape Town, Western Cape, South Africa Sagan Full timeJob OverviewWe are seeking a highly skilled Customer Service and Order Fulfillment Associate to join our team at Sagan. As a key member of our customer service department, you will play a vital role in ensuring exceptional customer satisfaction by providing top-notch service and accurate order processing.About the Role:Responsibilities:Respond to customer...
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Cape Town, Western Cape, South Africa West Coast Personnel Full timeAt West Coast Personnel, we are seeking a highly organized and detail-oriented individual to fill the role of Customer Service and Order Management Professional.The ideal candidate will have experience in customer service, sales, and order management, with a strong focus on accuracy and attention to detail.Salary: R100,000 - R130,000 per annum (based on...
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Customer Service Specialist
7 days ago
Cape Town, South Africa Johnson & Johnson Full time**CUSTOMER SERVICE SPECIALIST** **Location: Cape Town**, South Africa.** **Contract: Permanent** **Johnson & Johnson, Consumer & Personal Care **has an immediate opening for **Customer Service Specialist **role in **Cape Town.** **Overall Purpose of this Job**: The Customer Service Specialist (CSS) professional will be responsible to deliver excellent...
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Customer Financial Support Specialist
1 month ago
Cape Town CBD, South Africa EXL Service Full timeAt EXL Service, we're seeking a Customer Financial Support Specialist to join our collection team. In this role, you'll play a crucial part in helping customers navigate their financial journey and empowering them to become better credit consumers.About the RoleAs a Customer Financial Support Specialist, you'll engage with customers via telephone, both...
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Internal Sales and Customer Service Specialist
4 weeks ago
Cape Town, Western Cape, South Africa HR Genie Full timeJob Description: Internal Sales and Customer Service SpecialistWe are looking for an experienced Internal Sales and Customer Service Specialist to join our team at HR Genie. The successful candidate will have a strong background in sales, customer service, and operations.The estimated salary for this role is $55,000 - $75,000 per annum, depending on location...
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Customer Orders Consultant
2 weeks ago
Cape Town, South Africa RJPersonnel Full time2years Processing customer orders and back orders daily. Increasing customer spend by: Upselling, cross selling and promoting new product lines. Liaising with internal departments making sure tasks are completed where applicable. Informing customers of no stocks and offering alternatives as well as informing customers of when stock will or has arrived. Lead...
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Order Fulfillment Associate
4 weeks ago
Cape Town, Western Cape, South Africa Sagan Full timeCustomer Service and Order Processing Specialist Job OverviewWe are seeking an exceptional Customer Service and Order Processing Specialist to join our team at Sagan. As a key member of our global talent network, you will play a vital role in ensuring the highest level of customer satisfaction by providing top-notch service and accurate order...
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Customer Service
2 months ago
Cape Town, South Africa One and Only Direct Full timeRole Description: We are seeking a friendly, detail-oriented, and customer-focused individual to join our team as a Customer Service Representative. This is a full-time, on-site role at One and Only Direct in Cape Town. As the primary point of contact for our customers, you will be responsible for: Addressing inquiries Resolving complaints Processing...
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Customer Service Representative
4 weeks ago
Cape Town, Western Cape, South Africa Service Solutions Full timeWe are seeking a highly skilled and motivated Store Assistant to join our team in Hermanus. As a key member of our sales team, you will provide exceptional customer service and support to our clients.**About You:**To be successful in this role, you will need to have Grade 12 and retail experience, with excellent communication skills and the ability to work...
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Wholesale Sales and Customer Service Specialist
4 weeks ago
Cape Town, Western Cape, South Africa GG Financial Recruitment Full timeAbout the Role:We are seeking an experienced wholesale sales and customer service specialist to join our team. The successful candidate will have a proven track record of success in wholesale sales and customer service, with a strong understanding of the industry.Responsibilities:Processing of sale orders timeously (Data validation/capturing)Process and...
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Export Order Specialist
4 weeks ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeJob SummaryWe are seeking a highly skilled Customer Service Agent to join our team at West Coast Personnel. In this role, you will be responsible for providing exceptional customer service, processing sales orders, and managing daily order management tasks.Key ResponsibilitiesSales Order Processing:Accurately capture sales orders within specified...
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Cape Town, Western Cape, South Africa Sagan Full timeJob Title: Order Fulfillment Associate with Excellent Customer Service SkillsLocation: Remote (Ability to work within specified time zones as needed)Work Schedule: Flexible based on company needs, typically Monday to Friday.About the RoleWe are seeking a highly skilled and customer-focused Order Fulfillment Associate to join our team at Sagan. In this role,...
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Norwegian Speaking Order Support Specialist
2 weeks ago
Cape Town, South Africa Initiate International Full timeWe have an amazing new** job** opportunity for a **Norwegian speaking Order Support Specialist** to join a leading international FMCG company at their offices in **Cape Town, South Africa**. This is an excellent opportunity to grow within a company and develop your career. Your role will involve providing strong customer service and effectively managing key...
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Customer Service Agent
2 weeks ago
Cape Town, South Africa Pollock and Associates Full timeCustomer Service Agent Distribution / Transport / Logistics / Supply Chain ~ FMCG / Food & Bev /Agri Cape Town - Western Cape - South Africa Reporting to the National Customer Service Manager you will be required to ensure effective and efficient communication with drivers by issuing special instructions and liaising between drivers and customer service....
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Customer Service Manager
2 weeks ago
Cape Town, South Africa Crocs South Africa Full time**Sales Operations** - Onboarding accounts including account setup, customer portals, reporting set up and CS training - Provide accounts with seasonal information - SAP Management including BP Maintenance, Account Set Up, VAS - WHS Location Management - Manage and set up VAS based on customer requirements and DSV - Operational Order book Management |...
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Customer Service Specialist
5 months ago
Cape Town, South Africa Job Crystal Full time**What you will be doing** - Assisting with reception area tasks for the regional Cape Town office including answering and directing calls from the switchboard; and being the initial contact point between internal and external clients; contractors and suppliers. - Handles and responds to incoming quotation requests and purchase orders including processing of...
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Accounting and Purchase Order Specialist
6 days ago
Cape Town, Western Cape, South Africa Batho Pele Top Services Full timeJob Title: Accounting and Purchase Order SpecialistWe are urgently seeking a highly skilled Accounting and Purchase Order Specialist to join our team at Batho Pele Top Services in Cape Town.
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Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa Service Solutions Full timeService Solutions is opening its doors in Access Park and invites experienced candidates to apply for a Sales Associate position.The estimated salary for this role is between $40,000 and $60,000 per annum.About the Job:We are seeking a driven and customer-focused individual to join our team as a Sales Associate at our Access Park store.Your primary...