Client Success Administrator
2 weeks ago
A global workplace solutions company that offers a wide range of diverse talent management solutions has an opportunity for a customer-oriented Client Success Administrator in Western Cape.
To provide administrative support to the Client Success team on site
• Grade 12
• Labour Relations
• Business NQF Level 04 Relevant
- Ensure correct backing documentation is attached to original invoices in preparation for delivery and scanned for payroll purposes;
- Assist Assignees with Financial Services related products;
- Assist operations with preparation of documentation for assignees.
- Complete site-specific reports for operations.
- Conduct compliance audits of files with a checklist in place in the front of each file;
- Deliver invoices timeously and obtain proof of delivery and ensure proper record keeping thereof;
- Draft information/reports on request;
- Ensure compliance with all regulatory and legislative requirements , SOP's and corporate governance;
- Ensure that the Client Success team is presented with accurate payroll data processed within deadline;
- Maintain assignee files ensuring all documentation is scanned and uploaded onto Axapta (FTC updated with annexure A, licenses as required);
- Process all payroll related transactions including COID, Annual Leave, Sick Leave, Family Responsibility leave;
- Process Time and Attendance via payroll input sheets or automation;
- Ensure that all client invoice queries are dealt with timeously in liaison with Credit Control and / or escalated as necessary;
- Ensure that all client invoice queries are dealt with timeously in liaison with Credit Control and / or escalated as necessary;
- Ensure own understanding and adherence to client service delivery to meet or exceed expectations;
- Ensure that all client invoice queries are dealt with timeously in liaison with Credit Control and / or escalated as necessary;
- Continuously follow up and engage with clients and Credit Control to ensure that invoices are paid timeously and within payment terms;
- Effectively participate as a team member to ensure effective and efficient service delivery and in execution of specified tasks.
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Client Success Administrator
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Johannesburg, South Africa TalentCru Full timeA global workplace solutions company that offers a wide range of diverse talent management solutions has an opportunity for a customer-oriented Client Success Administrator in Western Cape. To provide administrative support to the Client Success team on site • Grade 12• Labour Relations• Business NQF Level 04 Relevant Ensure correct backing...
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Johannesburg, South Africa TalentCru Full timeA global workplace solutions company that offers a wide range of diverse talent management solutions has an opportunity for a customer-oriented Client Success Administrator in Western Cape.To provide administrative support to the Client Success team on site• Grade 12• Labour Relations• Business NQF Level 04 RelevantEnsure correct backing...
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