Client Success Lead

2 months ago


Johannesburg, Gauteng, South Africa Point Group Full time
Job Title: Client Success Manager

At Point Group, we are seeking a highly skilled Client Success Manager to join our team. The successful candidate will be responsible for coordinating all activities associated with delivering against client objectives and requirements.

Main Responsibilities:

  • Customer Management: Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
  • Project Management: Oversee the delivery of projects to ensure timely and within-budget completion.
  • Workflow Management: Streamline and optimize workflows to improve efficiency and productivity.
  • Documentation and Administration: Maintain accurate records and documentation to support client deliverables.

Qualifications:

  • Bachelor's Degree in a relevant field.
  • Minimum 5 years' experience in agency and client-facing roles.

About Point Group:

We are a dynamic and innovative company that values our clients and employees. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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