Client Success Manager

5 months ago


Johannesburg, South Africa Point Group Full time

1. JOB TITLE:

Client Success Manager

 

2. MAIN PURPOSE OF THE JOB:

The purpose of this position is to coordinate all activities associated with delivering against client objectives/requirements. To take ownership of all delivery details associated with their assigned customers and are the expert in their customer’s business through leading the day-to-day customer deliverables.

 

3. DESCRIPTION OF FIELD OF DUTY (KPA’s):

· Customer Management

· Project Management

· Workflow Management

· Documentation/Administration

 

4. QUALIFICATION REQUIREMENTS:

Bachelor’s Degree

 

5. WORK EXPERIENCE:

  • Minimum 5 years’ experience in agency and client facing

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