HR Business Partner: Consumer

1 week ago


Kempton Park, South Africa DHL Full time

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world’s leading logistics and mail company.
We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for e Commerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.
Join us and you’ll be working for a global company that’s focused on service, quality, and sustainability, and using the power of global trade to connect people and improve lives.
And not just for our customers, but for every member of our Group too.

At DHL Supply Chain South Africa, we’re looking for…

Vacancy: HR Business Partner

Job Purpose
To provide comprehensive HR and Industrial Relations (IR) management support to the site, collaborating closely with the General Manager and Distribution Centre Managers as part of the management team.

Key Responsibilities:

- General HR Support: Provide generalist HR assistance to the site as needed.
- Management Training: Deliver core management skills workshops to upskill first-line managers.
- Absence Management: Implement absence controls and coach managers to manage and minimize absence-related costs.
- Disciplinary and Grievance Procedures: Train and guide managers on fair and consistent application of disciplinary and grievance processes.
- Staff Turnover Analysis: Identify turnover hotspots and work with line management on resolution strategies.
- HR Audits: Conduct regular audits to ensure compliance with procedures and proper documentation.
- In-house Training: Develop and deliver all HR-related industrial training courses on-site.
- Performance Appraisals: Facilitate appraisals, promoting them as a tool for performance review and development.
- Salary Review Process: Collaborate with the GM to effectively execute salary review processes.
- Industrial Relations: Manage IR issues, represent the company at disciplinaries, chair hearings, and provide up-to-date labor relations insights.
- Recruitment and Selection: Actively participate in recruitment, ensuring strict adherence to company procedures.
- Organizational Structure: Update and maintain organograms.
- Employee Induction: Ensure thorough onboarding of new staff and manage associated arrangements.
- Reporting: Submit monthly HR & IR reports to the National HR Manager.
- Employee Engagement: Actively engage with staff to address and anticipate potential issues.
- Social Planning: Plan and implement social initiatives aimed at fostering a positive work environment.
- AIDS Program: Oversee the implementation and training related to the company’s AIDS program.
- Work Committees: Establish and participate in DC committees in line with legislative requirements.
- Documentation and Payroll Liaison: Ensure HR documentation is thorough and collaborate with the Salary Department for smooth information flow.
- Wellness and Positivity: Foster a culture of wellness and positivity within the Distribution Centre.
- First Choice Program: Implement the First Choice program in partnership with the National First Choice team.
- Union Relations: Engage with trade unions, addressing HR-related issues and facilitating resolutions.
- Role Profiles: Update and write role profiles as needed.

Qualifications & Experience:

- Educational Background: Professional qualification in HR, Psychology, or Legal Studies.
- HR Generalist Experience: 5+ years in a generalist HR role, preferably in a warehousing or logistics environment.
- Industrial Relations Experience: 5+ years in HR and IR management, with experience in businesses of over 200 employees.
- Skills and Competencies:
- - Strong recruitment skills

- Coaching and counseling abilities

- Experience working with trade unions

- In-depth knowledge of Industrial Relations and HR legislation

- Exceptional communication, problem-solving, and negotiation skills

- Sound judgment, with sensitivity to people-related issues

- Creativity and innovation

Core Competencies:

- Building and maintaining effective relationships with customers and colleagues
- Developing and delivering high-quality, innovative solutions
- Meeting customer needs and securing their commitment
- Aligning strategies with organizational objectives and ensuring stakeholder buy-in
- Setting clear, achievable objectives and monitoring progress
- Championing continuous improvement and innovation
- Recognizing and rewarding contributions, empowering employees
- Providing candid feedback and career development opportunities
- Leading by example in professional and personal growth

Languages: Proficiency in English (verbal and written).



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