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Guest Experience Coordinator

1 week ago

Cape Town, Western Cape, South Africa The Capital Hotels, Apartments & Resorts Full time
About Our Team

The Capital Hotels, Apartments & Resorts is a dynamic and innovative company that values its staff and strives to create a positive work environment. As a Spa Receptionist, you will be part of a talented team dedicated to delivering exceptional guest experiences.

Main Responsibilities:
  • Manage client inquiries and schedule appointments efficiently.
  • Provide friendly and professional assistance to clients and guests.
  • Maintain accurate records and perform administrative tasks to ensure seamless day-to-day operations.
What We're Looking For:
  • Matric qualification or equivalent.
  • Hospitality qualification or similar.
  • 1-2 years' experience as a receptionist.
  • Strong computer literacy skills in MS Office and PMS systems.
  • Excellent communication and problem-solving skills.
  • Ability to work as part of a team.