Retail Operations Manager
5 days ago
Profile Personnel is seeking a highly skilled Retail Operations Manager to join their team. The ideal candidate will have proven experience in managing the shop floor, meeting monthly targets, handling budgets, and recruiting/training staff.
Key Responsibilities:
- Ensure the smooth operation of the shop floor.
- Meet store monthly targets and manage budgets.
- Recruit, train, and develop a high-performing team.
- Deliver exceptional customer service and resolve any customer complaints.
- Manage deliveries and maintain a well-displayed store.
Requirements:
- Proven experience as a Retail Assistant Manager or similar position.
- Familiarity with financial and customer service principles.
- Strong math skills with ability to create and analyze reports, spreadsheets, and sales statistics.
- Proficient user of MS Office (MS Excel in particular).
- Leadership and organizational abilities.
- Interpersonal and communication skills.
- Problem-solving attitude.
- Flexibility to work in shifts.
Due to the nature of the business and working hours, male candidates are preferred.
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