Retail Operations Manager

5 days ago


East London, Eastern Cape, South Africa Profile Personnel Full time

Profile Personnel is seeking a highly skilled Retail Operations Manager to join their team. The ideal candidate will have proven experience in managing the shop floor, meeting monthly targets, handling budgets, and recruiting/training staff.

Key Responsibilities:

  1. Ensure the smooth operation of the shop floor.
  2. Meet store monthly targets and manage budgets.
  3. Recruit, train, and develop a high-performing team.
  4. Deliver exceptional customer service and resolve any customer complaints.
  5. Manage deliveries and maintain a well-displayed store.

Requirements:

  1. Proven experience as a Retail Assistant Manager or similar position.
  2. Familiarity with financial and customer service principles.
  3. Strong math skills with ability to create and analyze reports, spreadsheets, and sales statistics.
  4. Proficient user of MS Office (MS Excel in particular).
  5. Leadership and organizational abilities.
  6. Interpersonal and communication skills.
  7. Problem-solving attitude.
  8. Flexibility to work in shifts.

Due to the nature of the business and working hours, male candidates are preferred.



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