Retail Operations Manager

3 weeks ago


East London, Eastern Cape, South Africa Core Group Full time

About the Role:

iStore, the home of everything Apple and Africa's largest Apple Premium Reseller, is seeking a highly skilled Retail Operations Manager to lead our teams and drive business success.

As a Retail Operations Manager, you will be responsible for overseeing the effective and efficient operation of our stores, ensuring that all policies, processes, and standard operating procedures are adhered to. You will also be responsible for enhancing operations and reviewing systems and processes to align with best fit for the business.

Key Responsibilities:

  • Lead teams to achieve business targets and results
  • Ensure the back of house iStore operations run effectively and efficiently
  • Review and enhance operations and systems to align with business needs
  • Ensure all iStore policies, processes, and SOPs are adhered to

Requirements:

  • Completed Matric (Tertiary Qualification advantageous)
  • 5 years leading teams in a complex and high turnover environment
  • Retail operations experience and knowledge
  • Matrix management capability to ensure co-operation across business functions
  • Proven ability to work in a fast-paced environment

About Core Group:

Core Group is a dynamic and innovative company that is passionate about delivering exceptional customer experiences. We are committed to building a diverse and inclusive team that reflects the communities we serve.



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