Retail Store Operations Manager

2 weeks ago


East London, Eastern Cape, South Africa Profile Personnel Full time
Retail Store Manager Opportunity

We are seeking a highly skilled and experienced Retail Store Manager to lead our team in Zwelitsha, Eastern Cape.

Key Responsibilities:
  • Oversee daily store operations, ensuring seamless execution of sales, customer service, and inventory management.
  • Lead and motivate the sales team to achieve sales targets, fostering a positive and productive work environment.
  • Deliver exceptional customer service, resolving complaints and ensuring customer satisfaction.
  • Monitor expenses, maintain budget controls, and optimize store performance.
  • Train and develop staff to enhance their skills and performance, driving business growth.
  • Coordinate promotional activities, oversee merchandising displays, and drive sales growth.
Requirements:
  • Proven experience as a retail manager or in a similar managerial role.
  • Degree in Business Administration or relevant field preferred.
  • Additional certifications in retail management or leadership an advantage.
  • Strong leadership and organizational abilities.
  • Ability to work flexible hours, including weekends and holidays.
  • Proficiency in inventory management software and point of sale (POS) systems.

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