Retail Store Operations Manager

3 weeks ago


East London, Eastern Cape, South Africa Profile Personnel Full time
Assistant Manager Job Description

Profile Personnel is seeking an experienced Assistant Manager to join their team at a top FMCG retail client.

Key Responsibilities:

  • Ensure the smooth operation of the shop floor
  • Meet monthly targets and manage budgets
  • Recruit, train, and develop staff
  • Handle customer enquiries and complaints, and monitor customer service standards
  • Provide excellent customer service as needed
  • Plan and manage rotas and shifts
  • Ensure products are well displayed and merchandise is maintained
  • Manage deliveries and inventory

Requirements:

  • Proven experience as a Retail Assistant Manager or similar role
  • Familiarity with financial and customer service principles
  • Strong math skills with the ability to create and analyze reports, spreadsheets, and sales statistics
  • Proficient user of MS Office, particularly MS Excel
  • Leadership and organizational abilities
  • Excellent interpersonal and communication skills
  • Problem-solving attitude and flexibility to work in shifts

Preferred Candidate Profile:

Male candidates are preferred due to the manual labor duties and nature of the business.

Please submit your CV and supporting documentation to Kerry at Profile Personnel.

Applications will be added to our database for future vacancies.



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