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Assistant Manager

2 months ago

East London, Eastern Cape, South Africa Profile Personnel Full time

Job Title: Assistant Manager - Retail Operations

About the Role:

We are seeking an experienced Assistant Manager to join our team at Profile Personnel. As an Assistant Manager, you will be responsible for ensuring the smooth operation of our retail store, meeting sales targets, and providing exceptional customer service.

Key Responsibilities:

  • Store Operations: Oversee the day-to-day operations of the store, ensuring that all tasks are completed efficiently and effectively.
  • Sales and Revenue: Meet or exceed monthly sales targets, manage budgets, and analyze sales data to identify areas for improvement.
  • Staff Management: Recruit, train, and develop a high-performing team of retail staff, providing guidance and support to ensure excellent customer service.
  • Customer Service: Respond to customer inquiries, resolve complaints, and maintain a high level of customer satisfaction.
  • Inventory Management: Monitor and control inventory levels, ensuring that stock is well-displayed and easily accessible to customers.
  • Delivery and Logistics: Manage the receipt and storage of deliveries, ensuring that stock is accurately received and stored.

Requirements:

  • Experience: Proven experience as a Retail Assistant Manager or similar role, with a strong track record of meeting sales targets and managing teams.
  • Skills: Excellent communication and interpersonal skills, with the ability to lead and motivate a team. Strong analytical and problem-solving skills, with the ability to create and analyze reports and spreadsheets.
  • Education: High school diploma or equivalent required, with a degree in business or a related field preferred.

Preferred Qualifications:

  • Male candidates preferred due to manual labor duties and the nature of the business.

What We Offer:

Profile Personnel offers a competitive salary and benefits package, as well as opportunities for professional growth and development.