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Claims Administrator Assistant
2 months ago
Job Title: Claims Administrator Assistant
**Job Summary:**
We are seeking a highly skilled Claims Administrator Assistant to join our team at Dante Personnel. As a Claims Administrator Assistant, you will be responsible for delivering exceptional client service from first notification of loss to claims closure.
**Key Responsibilities:**
* Record claim information, including details about loss, date, and inform clients of requirements and next steps.
* Ensure claims are processed accurately and timely, mitigating claims cost in accordance with policy guidelines.
* Provide client service to clients regarding claim status updates and progress reports.
* Answer telephonic and email queries from clients and stakeholders.
* Review records and other documentation to determine the validity of claims.
* Review rejections and draft rejection letters to be signed off by the Underwriter and send to client.
* Build, maintain, and manage relationships with stakeholders.
**Requirements:**
* At least 2 years' experience in non-motor claims handling in a Call Centre environment in the Insurance Industry.
* Specialist knowledge and skills with regards to Insurance policies/procedures.
* Excellent telephonic service ability.
* Computer literate.
**About Us:**
Dante Personnel is a leading recruitment agency in Pretoria, dedicated to providing exceptional recruitment services to our clients. We are committed to building long-term relationships with our clients and candidates, and we are passionate about delivering results-driven solutions.
**Contact Information:**
For more information about this role, please contact Zanett van Wijk at Dante Personnel.
