Claims Administrator

3 weeks ago


Pretoria, Gauteng, South Africa Numeral XII (Pty) Ltd. Full time

We are seeking a skilled Claims Administrator to join our team at Numeral XII (Pty) Ltd. as a Claims Administrator. This role will be responsible for ensuring that client claims are captured correctly within SLA, maintaining accurate records, and performing various administrative tasks.

Responsibilities:

  1. Ensuring that client claims are processed accurately and efficiently, adhering to SLA deadlines.
  2. Maintaining accurate records and documentation, including claim notes and client correspondence.
  3. Performing various administrative tasks, such as answering calls, logging claims, and setting reminders.
  4. Liaising with clients to resolve any issues or concerns related to their claims.

Requirements:

  1. 2+ years of experience in the Financial Services Industry, with a focus on long-term insurance.
  2. 2 years of experience as a Claims Administrator.
  3. Grade 12 certificate (Matric).
  4. RE5 certificate advantageous.
  5. Good knowledge of the Insurance Industry.
  6. Computer literate (MS Office - Excel, Word, and Outlook).

Why Us:

We offer a dynamic and fast-paced work environment, with opportunities for growth and development. Our team is passionate about delivering exceptional service and ensuring that our clients receive the best possible experience.

What We Offer:

  • Modern fit-for-purpose people practices.
  • Working in a state-of-the-art tech building with access to an on-site gym.
  • Two on-site restaurants serving mouth-watering lunchtime dishes and freshly brewed coffee.

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