Commercial Claims Specialist

1 month ago


Pretoria, Gauteng, South Africa People Dimension Full time
{"title": "Commercial Claims Consultant", "description": "Job Summary

We are seeking a highly skilled Commercial Claims Consultant to join our team at People Dimension. As a Commercial Claims Consultant, you will be responsible for handling commercial claims, ensuring confirmation of cover, and communicating with clients and stakeholders.

Key Responsibilities
  • Handle commercial claims, including Heavy Commercial Vehicles claims, from registration to settlement.
  • Ensure confirmation of cover has been completed correctly.
  • Report and handle commercial motor and non-motor claims.
  • Communicate with clients, insurers, solicitors, and other parties involved in the claims process.
  • Manage claims effectively and efficiently, adhering to SLA agreements.
  • Adequately reserve claims and maintain accurate records.
  • Assist with administrative functions and special projects as needed.
  • Maintain the claims filing system and ensure all documents are correctly renamed.
  • Update clients on claim progress and provide advice on general queries and claims issues.
  • Request payments correctly and handle compliments and complaints.
  • Perform ad hoc duties assigned by management.
Requirements
  • Clear credit and criminal record.
  • Grade 12 certificate or equivalent Level 4 qualification issued by SAQA.
  • Relevant FAIS (150 credits) and FAIS RE5 qualifications.
  • Short-term claims experience in Personal and Commercial Lines.
  • Minimum 3 years of working experience and 3-5 years in the short-term industry.
  • Motor and Non-Motor experience.
  • Computer literacy in MS Office: Work, Excel, Outlook - Intermediate Skill level.
  • Reliable transportation.
What We Offer

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary and benefits package.

", "lang_code": "en"}

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