Commercial Claims Specialist
1 week ago
Job Summary
We are seeking a highly skilled Commercial Claims Consultant to join our team at People Dimension. As a Commercial Claims Consultant, you will be responsible for handling commercial claims, ensuring confirmation of cover, and communicating with clients and other parties involved in the claims process.
Key Responsibilities
- Handle commercial claims, including Heavy Commercial Vehicles claims, from registration to settlement
- Ensure confirmation of cover has been completed correctly
- Report and handle commercial motor and non-motor claims
- Communicate with clients, insurers, solicitors, and other parties involved in the claims process
- Manage claims effectively and efficiently, ensuring timely settlement and adequate reserving
- Assist with administrative functions and undertake special projects as required
- Maintain the claims filing system effectively and efficiently
- Update clients on the progress of claims
- Advise clients on general queries and claims issues
- Request payments correctly within mandate
- Handle compliments and complaints according to business processes
Requirements
- Clear credit and criminal record
- Grade 12 certificate or equivalent Level 4 qualification issued by SAQA
- Relevant FAIS (150 credits) and FAIS RE5 (compulsory)
- Short-term claims experience in Personal and Commercial Lines
- Minimum of 3 years working experience
- Minimum of 3-5 years in short-term industry
- Motor and Non-Motor experience
- Computer literacy in MS Office: Work, Excel, Outlook - Intermediate Skill level
- Reliable transport
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