HR Systems Application Support Specialist

2 weeks ago


Johannesburg, Gauteng, South Africa Data Centrix Full time
Job Overview:
Data Centrix is seeking a highly skilled HR Systems Application Support Consultant to join our team. As an HR Systems Application Support Consultant, you will play a critical role in ensuring the smooth operation of our IT systems and providing excellent support to our users.

In this role, you will be responsible for managing the day-to-day use, performance, and maintenance of our designated systems. You will provide subject-matter expertise and knowledge regarding the systems to all role players and provide user support as required. You will also monitor and assess the extent to which the systems functionalities, performance, etc. meet/satisfy user requirements.

This is a fantastic opportunity to showcase your technical skills and experience in managing IT systems from a business perspective. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting role.

About You:
We are looking for someone with 5-7 years related work experience and a strong understanding of IT systems development lifecycle principles. You should have excellent communication and interpersonal skills, as well as the ability to analyze and define business requirement specifications. Experience in managing delivery of senior technical resources and good written-communication skills are essential.

Responsibilities:
As an HR Systems Application Support Consultant, your key responsibilities will include:
  • Manage the day-to-day use, performance, and maintenance of our designated systems.
  • Provide subject-matter expertise and knowledge regarding the systems to all role players and provide user support as required.
  • Monitor and assess the extent to which the systems functionalities, performance, etc. meet/satisfy user requirements.
  • Manage Service level delivery according to agreed and signed off SLAs.
  • Investigate incidents and problem reports regarding the systems and assist with problem resolution.

What We Offer:
We offer a competitive salary of R600,000 per annum, a comprehensive benefits package, and opportunities for professional growth and development. If you are a dedicated and results-driven individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting role.

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