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Ecommerce Director

2 months ago

Johannesburg, Gauteng, South Africa NexChapter Recruitment Full time
About the Role

We are seeking an experienced Ecommerce Manager to join our team at NexChapter Recruitment. As a key member of our digital commerce team, you will be responsible for developing and implementing our online go-to-market strategy, ensuring a seamless experience for our customers.

Key Responsibilities
  • Develop and Implement Online Strategy: Collaborate with our digital marketing, brand, and creative services teams to create a consumer-centric digital shopping experience that aligns with our brand goals.
  • Lead Cross-Functional Teams: Work closely with our digital marketing, brand, and creative services teams to define the value proposition and ensure a seamless experience from brand advertising through the entire site journey.
  • Manage Site Content: Develop and manage a seasonal, monthly, and weekly site content calendar to ensure freshness, relevancy, and balance between commerce and brand storytelling.
  • Optimize Site Performance: Optimize on-site search and cross-sells to drive conversion rates, and lead in actively optimizing product placement and proposing new merchandise strategies to engage consumers and drive profitable sales.
  • Manage Product Inventory and Pricing: Liaise with clients and manage product inventory, pricing updates, and general static content changes.
  • Oversee In-Site Marketing Elements: Oversee in-site marketing elements updates, manage error pages, and unpublish strategy.
  • Collaborate with Design Team: Collaborate with our design team for website banners and e-newsletters.
  • Manage Technical Queries: Set up and distribute e-newsletters, and handle technical queries related to the website.
  • Generate Sales Reports: Generate daily and monthly sales reports, analyze online sales data, and stay updated on software or data trends.