Director of Customer Engagement

The Senior Director of Customer Engagement will be responsible for crafting a world-class experience for our clients' customers and clients across every interaction. To achieve this, the ideal candidate will leverage three key disciplines:1. Customer loyalty management2. Customer relationship management3. Customer value managementKey Qualifications and...

Key Responsibilities:The Head of Customer Experience will be responsible for creating a world-class experience for our clients' customers and clients during every interaction. This includes leveraging three key disciplines to improve customer experiences:Customer Experience Pillars:Customer Loyalty ManagementCustomer Relationship ManagementCustomer Value...

About This RoleWe're looking for a talented Customer Success Director to drive strategic initiatives and process optimization for our Enterprise accounts. As a key member of our team, you'll collaborate with cross-functional teams to ensure our solutions meet and exceed customer expectations.ResponsibilitiesWork closely with Product Management, Software...

Drive Customer Success at ClickatellWe are seeking a highly skilled Director of Customer Success to join our team at Clickatell. As a key member of our organization, you will be responsible for driving strategic initiatives and process optimization to enhance customer satisfaction and retention across Enterprise accounts.Key Responsibilities:Collaborate...

Drive Customer Success at ClickatellWe are seeking a seasoned professional to lead our Customer Success team and drive strategic initiatives to enhance customer satisfaction and retention across Enterprise accounts.About the RoleThe Director of Customer Success will be responsible for:Collaborating with cross-functional teams to drive customer success and...

The CallForce team is seeking a skilled Customer Engagement Representative to join their dynamic night shift operation in Sunninghill, USA.This is a fantastic opportunity for individuals with exceptional communication skills and a passion for outbound sales to excel in a fast-paced environment.The successful candidate will receive comprehensive product and...

Job SummaryWe are seeking a highly skilled Customer Experience Director to join our team at First Degree Recruitment. As a key member of our organization, you will be responsible for developing and implementing effective customer management strategies aligned with our company's goals and objectives.Key ResponsibilitiesDevelop the customer experience...

About the Role:We are looking for a highly motivated Customer Engagement Specialist to join our team at KTOB Solutions. In this role, you will be responsible for scheduling AI product demo appointments for our sales team.Key Responsibilities:Engage with leads to schedule AI product demo appointments for the sales team.Use exceptional communication and...

Customer Service DirectorFempower is seeking a seasoned Customer Service Director to lead our customer service team in Johannesburg North. The ideal candidate will have a proven track record of delivering exceptional customer satisfaction and driving business growth through effective customer service strategies.Key Responsibilities:Develop and implement...

Job Title: Sales and Customer Experience DirectorIsilumko Staffing is seeking a highly skilled Sales and Customer Experience Director to lead our sales and customer service teams. As a key member of our team, you will be responsible for ensuring optimal functioning and driving growth to achieve our sales targets.Key Responsibilities:Strategic and Financial:...

Elevate customer satisfaction and loyalty as the Director of Customer Delight, working closely with Operations Delivery and Optimisation teams to drive business success. Ensure seamless customer experiences across all interactions, fostering a consistent brand image.Key Requirements:Advanced Diploma/Degree in a relevant field.Proven experience in...

CallForce is seeking a highly motivated and results-driven Customer Engagement Specialist to join our dynamic team in Sunninghill. As a key member of our sales team, you will play a vital role in driving business growth through lead generation and transfer.The ideal candidate will have at least 6 months of sales experience, with excellent verbal...

Director of Student Life and GovernanceAt the University of Johannesburg, we are seeking a highly skilled and experienced Director of Student Life and Governance to lead our Student Affairs division. This is a key role that requires a strong leader who can develop and implement strategies to enhance student learning and living experiences.The successful...

Customer Service Operations DirectorA leading role as a Customer Service Operations Director at Afrihost Home Connect. This position involves overseeing customer service operations, ensuring efficiency and productivity, and fostering a positive working environment. Key responsibilities include managing day-to-day operations, developing strategies to improve...

Job Title: Customer Engagement and Marketing CoordinatorAbout Telebest: Telebest is a frontrunner in customer relationship management, dedicated to delivering cutting-edge solutions and services that foster customer loyalty and engagement.Key Responsibilities:Crafting, implementing, and overseeing targeted marketing initiatives, campaigns, and...

Job Title: Customer Engagement and Marketing CoordinatorAbout Telebest: Telebest is a frontrunner in customer relationship management, dedicated to delivering cutting-edge solutions and services that foster customer loyalty and enhance engagement.Key Responsibilities:Crafting, implementing, and evaluating direct marketing initiatives, campaigns, and...

Job SummaryUnique Personnel Ltd seeks a dedicated professional to lead the Customer Care team in delivering exceptional service to clients. As Customer Experience Director, you will oversee the team's performance, ensuring high standards are met in every interaction. Key responsibilities include managing team performance, ensuring SLAs are adhered to, and...

About the RoleWe are seeking a highly skilled Associate Director to join our Moody's Global Sales and Customer Service Group. As a key member of our team, you will be responsible for managing the full sales lifecycle process of a client account base and growing our existing client relationships into long-term strategic partnerships.Key ResponsibilitiesDrive...

Job Title: Sales and Customer Experience DirectorIsilumko Staffing is seeking a highly skilled Sales and Customer Experience Director to lead our sales and customer service teams. As a key member of our team, you will be responsible for ensuring optimal functioning and driving growth to achieve our sales targets.Key Responsibilities:Align sales targets and...

Job Title: Sales and Customer Experience DirectorIsilumko Staffing is seeking a highly skilled Sales and Customer Experience Director to lead our sales and customer service teams. As a key member of our team, you will be responsible for ensuring optimal functioning and driving growth to achieve our sales targets.Key Responsibilities:Align sales targets and...