Luxury Brand Ambassador
1 day ago
Isilumko Staffing (JHB) is seeking a highly skilled Customer Experience Manager to join our team. This is an exciting opportunity for someone with excellent communication skills, hospitality mindset, and fluency in English and Japanese.
Job Title: Customer Experience Manager - Japanese Speaking
About the Role:
We are looking for passionate, enthusiastic, and friendly individuals to provide exceptional guest experiences, support our Global Sales Organization, and contribute to the growth of a start-up luxury brand.
Responsibilities:
- Book all aspects of the guest journey, including cruise itineraries, shore experiences, pre/post travel, and hotels.
- Deliver top-tier luxury service to Travel Advisors and international guests through phone, video calls, email, and chat.
- Build strong relationships with Travel Advisors and guests to support the Global Sales Organization.
- Serve as an expert in our technology systems, including Salesforce and Versonix Seaware, to deliver personalized guest experiences.
- Provide feedback on customer support processes and suggest improvements.
Requirements:
- Minimum of 1 year of experience in a contact center, ideally within travel or luxury hospitality.
- Hospitality mindset with excellent communication skills suited for luxury, international travelers.
- Fluency in English and Japanese (both written and spoken); additional languages are a plus.
- Confident in phone and video communications, representing the brand professionally.
- Strong listening and problem-solving skills, culturally sensitive to clients from different regions.
- Comfortable with IT systems; knowledge of Salesforce and Versonix Seaware is an advantage.
- Willingness to work full-time on shifting schedules, including weekends, to support global markets.
Emotional Qualities:
- Genuine interest in global travel destinations, even if you haven't visited them all.
- Enthusiastic, with the ability to see tasks through to completion.
- Adaptable and thrives in a start-up environment where change is constant.
Salary: R350,000 - R400,000 per annum
This role offers a competitive salary, ranging from R350,000 to R400,000 per annum, depending on experience. You will also have access to a range of benefits, including opportunities for career growth and development.
About Isilumko Staffing (JHB):
Isilumko Staffing (JHB) is a dynamic and growing company that values innovation, creativity, and teamwork. We offer a unique and supportive work environment that encourages collaboration and continuous learning.
-
Luxury Travel Ambassador
1 day ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeLuxury Travel Ambassador Wanted at Isilumko Staffing (JHB)!We are seeking a charismatic and customer-focused individual to represent our brand as a Luxury Travel Ambassador. In this role, you will be responsible for delivering personalized guest experiences using our technology systems, Salesforce and Versonix Seaware.The estimated salary for this position...
-
Luxury Travel Ambassador
3 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeAbout Isilumko Staffing (JHB)We are a dynamic start-up brand looking for passionate and enthusiastic individuals to join our team as Luxury Travel Ambassadors.
-
Portuguese Language Luxury Brand Ambassador
2 months ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeAre you passionate about delivering exceptional guest experiences? Do you thrive in a dynamic team environment? We are seeking a highly motivated Portuguese-speaking Experience Centre Ambassador to join our team and support the growth of a start-up luxury brand.Key Responsibilities:- Provide top-tier luxury service to Travel Advisors and international guests...
-
Luxury Brand Representative
4 weeks ago
Johannesburg, Gauteng, South Africa Browns The Diamond Store Full timeJob OverviewAbout Us For nearly a century, Browns The Diamond Store has been at the forefront of luxury jewellery, crafting exquisite pieces that define sophistication and elegance. With a network of boutiques across South Africa and the UK, we are seeking experienced professionals to join us and bring our heritage of craftsmanship to discerning clients. The...
-
Luxury Brand Ambassador
2 months ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeWe are seeking passionate and enthusiastic individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest experiences, support our Global Sales Organization, and contribute to the growth of a start-up luxury brand.Key Responsibilities:- Book all aspects of the guest journey, including cruise itineraries, shore...
-
Brand Ambassador
2 months ago
Johannesburg, Gauteng, South Africa PlaceTalent Full timeJob Title: Brand AmbassadorAbout the Role:We are seeking a highly skilled Brand Ambassador to join our team at PlaceTalent. As a Brand Ambassador, you will be responsible for managing the brand's social media and PR database, as well as publication relations.Key Responsibilities:Manage and organize all marketing-related events across Sub-Saharan Africa.Take...
-
Ambassador for Luxury Hospitality Experiences
1 month ago
Johannesburg, Gauteng, South Africa MPC Recruitment Full timeJob DescriptionJob Title: Experience Centre Ambassador – French SpeakingCompany: MPC RecruitmentAbout the Role:We are seeking a highly skilled and fluent French speaking customer service representative to join our team as an Experience Centre Ambassador. The successful candidate will be responsible for delivering exceptional service to our guests, managing...
-
Global Luxury Ambassador – Japanese Speaker
2 months ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeJob Title: Experience Centre Ambassador – Japanese SpeakingJob Purpose:We're seeking passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You'll provide exceptional guest experiences, support our Global Sales Organisation, and contribute to the growth of a start-up luxury brand.Key...
-
Ambassador for Luxury Guest Experiences
2 months ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeJob Title: Portuguese Speaking Centre AmbassadorJob OverviewAs a Portuguese Speaking Centre Ambassador, you will be responsible for providing exceptional customer service to international guests and travel advisors. Your role will involve booking guest journeys, destinations, and hotels, as well as supporting the global sales organisation by building strong...
-
Ambassador for Brands
1 day ago
Johannesburg, Gauteng, South Africa Numeral Financial Services Group Full timeThe RoleAs a part-time Brand Ambassador, you will represent Numeral Financial Services Group at events, online, and in your community. This involves engaging with potential customers, sharing knowledge and enthusiasm for our products/services, promoting our brand values on social media, and providing valuable feedback to help us grow and improve.
-
Luxury Brand Representative
4 weeks ago
Johannesburg, Gauteng, South Africa Browns The Diamond Store Full timeAbout UsBrowns The Diamond Store has been at the forefront of luxury jewellery for nearly a century, renowned for crafting exquisite pieces that embody sophistication and elegance.With a network of boutiques across South Africa and the UK, we are seeking experienced professionals to join us and bring our heritage of craftsmanship to discerning clients.The...
-
Digital Brand Ambassador
4 weeks ago
Johannesburg, Gauteng, South Africa Busi Ntuli Communications Full timeCompany OverviewAt Busi Ntuli Communications, we strive to create innovative solutions for our clients. As a Digital Brand Ambassador, you will play a key role in driving customer engagement and cultivating an online community.
-
Brand Ambassador
1 day ago
Johannesburg, Gauteng, South Africa Gap Consulting Full timeGAP CONSULTING CUSTOMER EXPERIENCE SPECIALIST ROLE SUMMARYWe are looking for an experienced BRAND AMBASSADOR to join our team at Gap Consulting. As a key member of our client service team, you will play a critical role in delivering exceptional customer experiences that drive business growth and customer loyalty.Main ResponsibilitiesDevelop and execute...
-
Luxury Travel Ambassador
4 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeWe are seeking a highly skilled Customer Experience Representative to join our dynamic team at Isilumko Staffing (JHB) in Johannesburg. As a representative, you will provide exceptional guest experiences, support our Global Sales Organization, and contribute to the growth of a start-up luxury brand.The estimated salary for this role is R250,000 - R320,000...
-
Global Luxury Ambassador
1 month ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeAre you passionate about delivering exceptional guest experiences in a fast-paced and dynamic environment? Do you have a keen desire to make a difference while contributing to the future of a start-up brand?This role is ideal for enthusiastic and friendly individuals who enjoy being part of a global team, learning new skills, and providing best-in-class...
-
Luxury Service Ambassador
1 month ago
Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full timeAbout Four Seasons Hotel, The Westcliff, JohannesburgWe are a world-renowned luxury hospitality brand that prides itself on delivering exceptional guest experiences. Our employees are the cornerstone of our success, and we seek like-minded individuals to join our dynamic team.
-
Luxury Sales Support Specialist
1 day ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeIsilumko Staffing (JHB) is seeking a Luxury Sales Support Specialist to join our team as an Experience Centre Ambassador. In this role, you will be responsible for providing exceptional guest experiences, supporting our Global Sales Organization, and contributing to the growth of a start-up luxury brand.**Job Requirements:Minimum 1 year of experience in a...
-
Luxury Brand Service Expert
1 day ago
Johannesburg, Gauteng, South Africa Hedz recruitment solutions Full timeJob Title: Luxury Brand Service ExpertHedz recruitment solutions is seeking a highly skilled and experienced Luxury Brand Service Expert for our client, a well-established luxury brand dealership in the Johannesburg area.Salary: R 262500 - R 336000 per annumThe ideal candidate will have a minimum of 3 years' experience as a Service Advisor, with experience...
-
Brand Ambassador Representative
1 month ago
Johannesburg, Gauteng, South Africa Numeral XII (Pty) Ltd. Full timeAt Numeral XII (Pty) Ltd., we are seeking a dynamic and outgoing individual to join our team as a part-time Brand Ambassador Representative.As a key member of our marketing team, you will be responsible for promoting our brand values through in-person interactions and social media. Your primary objective will be to engage with potential customers, share your...
-
Johannesburg, Gauteng, South Africa Wild Dreams Hospitality Full timeWe are seeking a highly skilled and experienced Customer Service Ambassador to join our team at Wild Dreams Hospitality. In this role, you will be responsible for delivering exceptional customer experiences across our luxury safari offerings.Job SummaryThe Customer Service Ambassador will play a vital role in ensuring that our guests receive the highest...