Insurance Retention Specialist
1 week ago
We are seeking a skilled Insurance Retention Specialist to join our team at Energy at Work Projects.
Job Summary:
The successful candidate will be responsible for deploying innovative retention strategies, ensuring timely and accurate capture of policies, analyzing client needs, and cultivating and expanding our existing client base.
Key Responsibilities:- Innovative Retention Strategies: Develop and implement dynamic and creative methods to retain valued clients, including offering premium reductions, downgrades, and enticing discounts.
- Policy Validation: Ensure that policies are captured accurately and on time to meet company requirements and system cutoffs affecting debit orders.
- Client Needs Analysis: Analyze client needs and identify opportunities for cross-selling and up-selling, delivering tailored solutions to meet their needs.
- Cultivating Client Base: Expand our existing client base through effective relationship management and exceptional customer service.
- Negotiation Expertise: Collaborate with Product Owners and Underwriters to find solutions, especially during policy reinstatements, utilizing negotiation skills to resolve client queries and complaints.
- Achieving Targets: Meet and exceed all set targets consistently, demonstrating a commitment to achieving business objectives.
- Matriculation: High school diploma or equivalent is required.
- Insurance Credentials: A minimum of 120 Insurance credits is necessary.
- Relevant Qualification: Hold a relevant certification, diploma, or degree in insurance or a related field.
- Regulatory Exams: Compliant with FAIS regulatory exams is essential.
- Class of Business (COB) and Compliance Training: Completed required training is mandatory.
- Insurance Industry Expertise: Minimum of 2 years of experience in the insurance industry is required.
- Call Center Proficiency: A minimum of 2 years of call center/telephone experience is necessary.
- Client Services: At least 1 year of sales/client services contact center experience is required.
Estimated salary range: $45,000 - $65,000 per annum, depending on location and experience.
Benefits: We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
Location: The position is based in a major city in [insert location].
-
Insurance Retention Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Energy at Work Projects Full timeJob SummaryWe are seeking an experienced Insurance Retention Specialist to join our team at Energy at Work Projects. This role is responsible for exercising innovative retention methods to retain clients, analyzing client needs, and identifying opportunities for cross-selling and up-selling.Key Responsibilities:Develop and implement dynamic retention...
-
Insurance Customer Retention Specialist
1 month ago
Johannesburg, Gauteng, South Africa Energy at Work Projects Full timeAt Energy at Work Projects, we're seeking a skilled Insurance Customer Retention Specialist to join our team. As a key member of our call centre team, you'll be responsible for exercising innovative retention methods to retain our clients.Key Responsibilities:Develop and implement dynamic retention strategies to minimize customer attrition.Validate client...
-
Johannesburg, Gauteng, South Africa Telesure Investment Holdings Full timeJob Title:Insurance Retention Specialist: Business Growth ExpertAbout the Role:We are seeking a highly skilled Insurance Retention Specialist to join our team at Telesure Investment Holdings. As a key member of our business, you will play a critical role in driving business growth and retention through exceptional customer service and strategic account...
-
Retentions Strategy and Growth Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Energy at Work Projects Full timeUnlock Career Opportunities in RetentionElevate your career with a dynamic role as a Retentions Strategy and Growth Specialist at Energy at Work Projects.About the JobWe are seeking an experienced individual to develop and implement innovative retention strategies, cultivate existing client relationships, and drive business growth.Salary: R300 000 - R500 000...
-
Client Retention Specialist
1 month ago
Johannesburg, Gauteng, South Africa Energy at Work Projects Full timeUnlock Your Potential as a Retention and Sales ExpertAt Energy at Work Projects, we are seeking a skilled Retention and Sales Expert to join our team. As a key member of our customer service team, you will play a crucial role in helping our clients achieve their goals while providing exceptional service and support.Key Responsibilities:Develop and implement...
-
Retentions Strategy Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Initiate International Full timeAbout the RoleInitiate International is seeking a highly skilled Retentions Strategy Specialist to join our dynamic team in Johannesburg. As a key member of our retention marketing department, you will play a vital role in enhancing player engagement, retention, and loyalty.This challenging position requires a deep understanding of Customer Relationship...
-
Budget Retentions Specialist
2 months ago
Johannesburg, Gauteng, South Africa Telebest Full timeTelebest is seeking a skilled Budget Retentions Specialist to join our team. The ideal candidate will have a strong background in sales and retention, with a focus on delivering exceptional customer service and identifying opportunities to secure new business or support retention.Key Responsibilities:Provide a high-quality service to customers, identifying...
-
Insurance Sales Specialist
1 month ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeAre you an exceptional call centre professional seeking a new challenge?We are looking for candidates with a strong track record of success in selling insurance products.As an Insurance Sales Specialist, you will leverage your excellent communication skills and ability to handle objections to drive sales growth and achieve your monthly targets.Key...
-
Strategic Customer Retention Specialist
1 week ago
Johannesburg, Gauteng, South Africa Iress Full timeAre you passionate about delivering exceptional customer experiences and driving business growth? As a Strategic Customer Retention Specialist, you will play a vital role in ensuring our clients' long-term success and satisfaction.Job Overview:We are seeking a highly skilled and motivated individual to join our team as a Strategic Customer Retention...
-
Johannesburg, Gauteng, South Africa MiWay Insurance Limited Full timeAs a Commercial Insurance Specialist for MiWay Insurance Limited, you will be based in Gauteng North and work with clients to identify their insurance needs. With a hybrid working arrangement, you will have the flexibility to work from home while still being part of a collaborative team.The ideal candidate will possess strong negotiation skills, excellent...
-
Senior Budget Retention Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Telebest Full timeJob OverviewWe are seeking an experienced Senior Budget Retention Specialist to join our team at Telebest.
-
Strategic Retention Manager
4 weeks ago
Johannesburg, Gauteng, South Africa TalentCru Full timeTalentCru is seeking a skilled Retention and Collections Lead to join our team for a 12-month contract. In this pivotal role, you will be responsible for establishing and managing our newly formed retention/preservation department.About the role:Key responsibilities:Establish and lead the retention/preservation department within Life and Funeral...
-
Senior Budget Retentions Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Telebest Full timeJob OverviewWe are seeking a highly skilled Senior Budget Retentions Specialist to join our team at Telebest.Key ResponsibilitiesDeliver exceptional customer service while identifying opportunities to secure new business or support retention.Set clear objectives for each call and ask relevant questions to evaluate the customer's level of...
-
Gauteng Insurance Expert: Hybrid Role
1 week ago
Johannesburg, Gauteng, South Africa MiWay Insurance Limited Full timeWe are seeking an experienced Commercial and Personal Lines Insurance Specialist to join our team at MiWay Insurance Limited in Gauteng, South Africa.Job OverviewThis hybrid role will be based in Gauteng North, where you will work with clients to identify their insurance needs and sell appropriate policies. You will be responsible for building and...
-
Client Retentions Specialist
1 month ago
Johannesburg, Gauteng, South Africa Telebest Full timeWe are seeking a Client Retentions Specialist to join our team at Telebest in the Budgets department.Key Requirements:Matric or SAQA accredited qualification is essential.Regulatory exam 5 would be advantageous.1 year sales experience is essential.1 year retentions experience would be advantageous.Responsibilities:Provide high-quality service to customers...
-
Marine Insurance Growth Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Santam Full timeAbout the RoleWe are seeking a highly skilled Marine Insurance Growth Specialist to join our team in Johannesburg. This is an exciting opportunity to drive growth and profitability in the marine insurance market.Job DescriptionThe successful candidate will be responsible for managing a portfolio of brokers, developing relationships, and implementing...
-
Johannesburg, Gauteng, South Africa Santam Insurance Full timeJob Title : Actuarial Analyst: Life and Non-Life InsuranceWe are seeking a highly skilled Actuarial Analyst to join our team at Santam Insurance. This role involves working with various data sets to calculate regulatory capital, produce management information, and conduct ad-hoc analyses.Key Responsibilities:First-line/corporate actuarial...
-
Senior CRM Retentions Strategist
4 weeks ago
Johannesburg, Gauteng, South Africa Initiate International Full timeRetention SpecialistInitiate International seeks a highly skilled Retention Specialist to drive player engagement and retention in our Johannesburg operations. This role will collaborate with cross-functional teams to enhance customer loyalty and minimize churn.Key Responsibilities:Develop and execute retention strategies to nurture existing player base and...
-
Senior Customer Retention Specialist
4 days ago
Johannesburg, Gauteng, South Africa Telesure Investment Holdings Full timeAt Telesure Investment Holdings, we are committed to delivering exceptional customer experiences. As a Senior Customer Retention Specialist, you will play a critical role in facilitating the retention of policies through company-approved strategies.The ideal candidate will have a solid knowledge of our products and their characteristics, as well as market...
-
Johannesburg, Gauteng, South Africa beBee Professionals Full timeJob OverviewWe are seeking an experienced Insurance Financial Specialist to join our team in Johannesburg. As an Insurance Financial Specialist, you will be responsible for providing financial guidance to insurance companies, preparing accurate financial statements, and ensuring compliance with relevant laws and regulations.The ideal candidate should have:A...