Luxury Hotel Reservations Specialist

2 weeks ago


Cape Town, Western Cape, South Africa Career Custodians Full time
About Us

Village N Life is a leading local Tourism and Hospitality group that prioritizes excellence in every aspect of their business. We strive to deliver exceptional experiences for our clients, and we're committed to helping our employees grow through career development and incentives.

Job Summary

We're seeking a detail-oriented and customer-focused Online Reservations consultant to join our team at The Bay Hotel. As an Online Reservations consultant, you'll play a vital role in supporting our reservations team and ensuring seamless online booking experiences for our guests.

Key Responsibilities
  • Manage online bookings efficiently, utilizing knowledge of Online Travel Agent platforms and Channel Management systems (e.g., Nightsbridge, SiteMinder).
  • Familiarize yourself with all duties and procedures in the Reservations Department of a hotel, ensuring a smooth workflow and exceptional service delivery.
Requirements
  • A minimum of 2 years' experience in a similar position within the luxury hotel sector.
  • Possess strong communication skills and a passion for providing exceptional service.
  • Knowledge of Opera PMS is preferable but not essential.
Compensation Package

We offer a competitive salary range of R350,000 - R450,000 per annum, commensurate with experience, plus benefits that include opportunities for growth and professional development.

Why Join Us?

At Career Custodians, we believe in creating memorable experiences for our clients. If you're passionate about delivering exceptional service and are eager to take your career to new heights, we'd love to hear from you.



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