International Airlines Customer Service Representative
3 weeks ago
**Job Title:** International Airlines Customer Service Representative
**Location:** Northern Cape, South Africa
**Type:** Full-time/Permanent
Overview:
Our client is an award-winning multilingual contact centre specialising in inbound customer support. They are dedicated to providing exceptional client experiences and embodying their clients' brands.
Salary:
An estimated salary for this role is R150,000 - R200,000 per annum, depending on experience.
Job Description:
As a Customer Service Representative, you will be working with a prestigious airline brand, handling various work streams and assisting passengers with travel-related queries in Greek and English languages. You will also be responsible for working on airline reservations systems, handling voice calls, and written correspondence.
Required Skills and Qualifications:
- Native level fluency in Greek language (Verbal & Written)
- Located in South Africa
- Permanent residence permit/South African ID holders only
- Flexibility to work shifts
- Fibre internet connection or fixed stable ADSL line required at own cost
- UPS Solution required during load shedding
Benefits:
* Fully paid product and systems training provided
* Training: 4 weeks (Fully Paid)
* Probation period: 4 months
Working Hours:
40 hours per week, 8-9 hours shifts per day, rotational shifts Mondays-Sundays, including public holidays as operationally required.
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