Contact Centre Advisory Specialist

2 months ago


Cape Town, Western Cape, South Africa RecruitCo (Pty) Ltd Full time

We are seeking a skilled Contact Centre Advisory to join our team at RecruitCo (Pty) Ltd in Cape Town. This is a permanent position that requires a strong understanding of customer service principles and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Provide expert advice to clients on contact centre operations and strategy.
  • Develop and implement effective customer service solutions to meet client needs.
  • Collaborate with cross-functional teams to ensure seamless delivery of services.

Requirements:

  • Fluency in German is essential.
  • Ability to work flexible hours, including shifts, to meet client needs.
  • Strong analytical and problem-solving skills, with the ability to think critically and creatively.

We offer a comprehensive training program to support your growth and development in this role. If you are a motivated and results-driven individual with a passion for customer service, we encourage you to apply.



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