Insurance Customer Service Expert

3 weeks ago


Johannesburg, Gauteng, South Africa Santam Full time
Customer Service Consultant Job Overview

Santam, the market leader in the general insurance industry in Southern Africa, is seeking a highly skilled and experienced Client Service Consultant to join their team.

About Us

We are a large, diversified, expanding and transforming company based in South Africa, with operations in emerging markets across Africa and Asia. Our success is rooted in our passion for delivering exceptional customer service and ensuring that our clients receive the highest quality products and services.

Job Description

This role will be responsible for providing world-class customer service to clients, achieving targets in an inbound and outbound call centre environment, and executing broker requests within agreed timeframes and quality standards.

Key Responsibilities
  • Capture client information accurately on relevant systems


  • Johannesburg, Gauteng, South Africa MiWay Insurance Limited Full time

    We are seeking an experienced Commercial and Personal Lines Insurance Specialist to join our team at MiWay Insurance Limited in Gauteng, South Africa.Job OverviewThis hybrid role will be based in Gauteng North, where you will work with clients to identify their insurance needs and sell appropriate policies. You will be responsible for building and...


  • Johannesburg, Gauteng, South Africa beBee Professionals Full time

    Job Title: IT Support and Customer Service ExpertbeBee Professionals is seeking an IT Support and Customer Service Expert to provide technical support to our customers and ensure the smooth operation of our products and services.The ideal candidate should have a degree in Computer Science or a related field, as well as experience in customer service and...


  • Johannesburg, Gauteng, South Africa CallForce Full time

    Objective:To provide exceptional customer service by delivering solutions that exceed customer expectations.Key Responsibilities:Drive business growth through effective customer engagement and relationship management.Deliver proactive and innovative solutions to ensure customer satisfaction and loyalty.Manage service level agreements with internal and...


  • Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    At Energy at Work Projects, we are looking for a skilled Insurance Sales Performance Expert to join our team. This role offers an exciting opportunity to utilize your sales expertise and drive business growth in the financial sector.**Job Summary**We are seeking a highly motivated and results-driven individual with a strong background in insurance sales to...


  • Johannesburg, Gauteng, South Africa FirstRand Short Term Insurance Full time

    Excel in a challenging role with FirstRand Short Term Insurance, where you will utilize your analytical and decision-making skills to evaluate insurance applications, determine risk levels, and ensure compliance with industry standards and regulatory requirements.Job Summary:The successful candidate will provide exceptional customer service, communicate...


  • Johannesburg, Gauteng, South Africa Santam Insurance Full time

    Job Title : Actuarial Analyst: Life and Non-Life InsuranceWe are seeking a highly skilled Actuarial Analyst to join our team at Santam Insurance. This role involves working with various data sets to calculate regulatory capital, produce management information, and conduct ad-hoc analyses.Key Responsibilities:First-line/corporate actuarial...


  • Johannesburg, Gauteng, South Africa Santam Insurance Full time

    About the RoleWe are seeking an experienced Sales Adviser to join our team in Johannesburg. This is a challenging and rewarding opportunity for individuals who enjoy working in a fast-paced sales environment.Job DescriptionThe successful candidate will be responsible for meeting sales targets while providing exceptional customer service to clients.Key...


  • Johannesburg, Gauteng, South Africa Telebest Full time

    At Telebest, we are seeking a highly skilled Medical Insurance and Gap Sales Expert to join our team. With a strong background in sales and a passion for delivering exceptional customer experiences, you will be responsible for developing new relationships and maintaining existing ones with our clients.The ideal candidate will have a proven track record of...


  • Johannesburg, Gauteng, South Africa Telesure Investment Holdings Full time

    Job Title:Insurance Retention Specialist: Business Growth ExpertAbout the Role:We are seeking a highly skilled Insurance Retention Specialist to join our team at Telesure Investment Holdings. As a key member of our business, you will play a critical role in driving business growth and retention through exceptional customer service and strategic account...


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    We are seeking a highly skilled Insurance Pricing Expert to play a pivotal role in shaping our short-term insurance pricing framework.Key Responsibilities:Develop and enhance pricing models for short-term insurance products.Analyze data trends to inform pricing strategies and ensure competitiveness.Collaborate with underwriting and risk management teams to...


  • Johannesburg, Gauteng, South Africa Planned Talent Full time

    Company OverviewPlanned Talent is a renowned recruitment agency specializing in the insurance industry, connecting top talent with leading organizations.Estimated Salary: $120,000 - $180,000 per annum, depending on experience and qualifications.Job DescriptionWe are seeking an experienced Insurance Valuations Expert to join our client's team. As a key member...


  • Johannesburg, Gauteng, South Africa MiWay Insurance Limited Full time

    Job Title: Insurance Claims ManagerAre you a motivated and detail-oriented professional seeking a challenging role in insurance claims management?We are currently looking for an experienced Insurance Claims Manager to join our team at MiWay Insurance Limited, based in Johannesburg, Gauteng.Salary: R550,000 per annumAbout the Role:The successful candidate...


  • Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    About the RoleWe are seeking a skilled Insurance Sales Consultant to join our esteemed client, a leading player in the financial sector, to provide exceptional service to existing clients by offering tailored short-term insurance solutions.The ideal candidate will have a strong knowledge and understanding of the insurance sector/industry, with 1-3 years of...


  • Johannesburg, Gauteng, South Africa IWCP : Insurance & Wealth Creation Professionals Full time

    Job OverviewWe are seeking a Financial Planning Expert to join our team at IWCP : Insurance & Wealth Creation Professionals in Johannesburg.


  • Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    Commercial Underwriter RoleWe are seeking a skilled Commercial Underwriter to join our team at Energy at Work Projects. As a Commercial Underwriter, you will be responsible for evaluating commercial insurance applications and determining acceptable levels of risk. Your expertise will be crucial in crafting tailored coverage solutions that meet the needs of...


  • Johannesburg, Gauteng, South Africa MiWay Insurance Limited Full time

    As a Commercial Insurance Specialist for MiWay Insurance Limited, you will be based in Gauteng North and work with clients to identify their insurance needs. With a hybrid working arrangement, you will have the flexibility to work from home while still being part of a collaborative team.The ideal candidate will possess strong negotiation skills, excellent...


  • Johannesburg, Gauteng, South Africa Mirror Images Full time

    Job OverviewMirror Images is seeking a highly skilled Technical Insurance Expert to join our team. As a key member of our commercial underwriting department, you will be responsible for analyzing complex insurance data and providing recommendations to ensure effective and compliant insurance solutions.About the RoleThis is a challenging opportunity for an...


  • Johannesburg, Gauteng, South Africa Planned Talent Full time

    Planned Talent is seeking a highly skilled Risk Modelling Expert to join their team and make a meaningful impact in the non-life insurance space.The ideal candidate will have 3+ years of experience in a non-life insurance environment, strong exam progression, and a solid understanding of capital modelling, ORSA, and IFRS17.This position involves conducting...

  • Claims Manager

    1 month ago


    Johannesburg, Gauteng, South Africa Armstrong Appointments Full time

    Senior Claims Manager Job DescriptionArmstrong Appointments is seeking a highly skilled Senior Claims Manager to join our team.Main Responsibilities:Deliver exceptional claim handling and customer service.Handle complex claims of varying severity, including coverage review, fact investigation, loss evaluation, and designing an effective claim resolution...

  • Financial Expert

    4 weeks ago


    Johannesburg, Gauteng, South Africa EMPIRE RECRUITMENT Full time

    Empire Recruitment is seeking an experienced Financial Expert to join our client, a leading insurer in the industry. The ideal candidate will have at least 3 years of experience in Short Term Insurance and hold relevant qualifications such as BCom/NDip in Finance or similar.The role involves:Bank Reconciliation and accounts managementLiaising with sub-agents...