IT Support and Customer Service Expert

2 months ago


Johannesburg, Gauteng, South Africa beBee Professionals Full time
Job Title: IT Support and Customer Service Expert

beBee Professionals is seeking an IT Support and Customer Service Expert to provide technical support to our customers and ensure the smooth operation of our products and services.

The ideal candidate should have a degree in Computer Science or a related field, as well as experience in customer service and technical support. The candidate should also possess excellent problem-solving skills, be able to work independently, and have strong communication and interpersonal skills.

The IT Support and Customer Service Expert will be responsible for:

Troubleshooting technical issues and providing solutions to customers

Responding to customer inquiries in a timely manner

Documenting customer interactions and solutions

Identifying and resolving system issues

Testing and evaluating new products and services

Providing technical support to internal teams

beBee Professionals is a company that values its employees and customers. We are looking for a professional who is passionate about providing excellent customer service and technical support.

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