Claims Manager

1 week ago


Johannesburg, Gauteng, South Africa Armstrong Appointments Full time

Senior Claims Manager Job Description

Armstrong Appointments is seeking a highly skilled Senior Claims Manager to join our team.

Main Responsibilities:

  • Deliver exceptional claim handling and customer service.
  • Handle complex claims of varying severity, including coverage review, fact investigation, loss evaluation, and designing an effective claim resolution strategy.
  • Maintain appropriate and timely indemnity and expense reserves.
  • Proactively manage diaries to drive claims towards timely resolution.
  • Develop and implement strategies for fair claim resolution, including settlement negotiation.
  • Select, direct, and manage external experts and vendors.
  • Provide actionable claims insights and input to internal stakeholders.
  • Assist Underwriting and others with contractual wording and risk assessments.
  • Keep Claim Management and Internal Stakeholders aware of loss potential and material claim developments.
  • Provide accurate information and data for Claims reporting.

Requirements:

  • Minimum 10 years Claims or Insurance Industry experience.
  • Desire to learn and develop as a person and as an insurance professional.
  • Curious, energetic, confident, collaborative, proactive, problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong coverage, investigation, loss evaluation, and claim valuation skills.

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